ABOUT US:
As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.
With a deep understanding of what it takes to succeed in alternatives, we believe in being different in what we do, how we work, and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.
Find out more about life at Alter Domus at careers.alterdomus.com
The Senior Product Manager - Strategic Clients & Projects Lead will serve as the primary product and technology expert for large, strategic global clients and high-value prospect engagements across Real Assets. Reporting to the Head of Product – Real Assets, this role is essential to winning, onboarding, and retaining the organization's most important clients by translating complex business requirements into feasible, scalable product solutions.
The ideal candidate will partner closely with Sales, Relationship Management, and Client Experience teams throughout the client lifecycle—from discovery sessions and demos to solution design and implementation. This position requires the ability to balance bespoke client needs with platform scalability, ensuring that customizations align with strategic product direction while accelerating time-to-value. The role demands deep alternative investment domain expertise, strong stakeholder management skills, and the strategic judgment to determine optimal delivery approaches (partner/build/buy) for new capabilities that drive both client satisfaction and business growth.
RESPONSIBILITIES
- Serve as the primary product and technology expert for large, strategic global Real Assets clients and prospect engagements, including discovery sessions, product demonstrations, and solution design
- Partner closely with Sales and Relationship Management teams to understand client needs, articulate product capabilities with credibility, and ensure proposed solutions are technically feasible, scalable, and aligned with the strategic product roadmap
- Lead structured discovery engagements with institutional clients to translate business and operational requirements into clear product inputs, user stories, use cases, and prioritization recommendations in collaboration with the Client Experience lead
- Balance client-specific requests with platform strategy, applying strategic judgment to determine when configuration or roadmap acceleration is appropriate versus when standard capabilities should be leveraged to maintain scalability
- Generate and maintain client-specific roadmap views for large, strategic clients, providing tailored presentations of product strategy and delivery timelines that reinforce partnership and transparency
- Own and optimize the onboarding approach for large migration clients, designing processes and leveraging technology to increase efficiency, reduce time-to-value, and accelerate sales-to-revenue conversion
- Ensure client commitments and deliverables are clearly defined, tracked, and communicated, coordinating across product, engineering, and delivery teams to proactively manage expectations and ensure successful execution
- Design accelerated solution delivery approaches in partnership with business units, delivery teams, and technology teams, identifying the optimal path (partner/build/buy) to bring new offerings to market quickly and efficiently
- Validate and explore new product offering potential with Real Assets business units, ensuring strategic alignment and where applicable, integrating validated opportunities into the broader product roadmap and investment priorities
- Provide deep alternative investment domain expertise across fund structures, asset-level data, financial reporting, and servicing workflows to build credibility and trust with sophisticated institutional clients and internal stakeholders
PROFILE
- 7+ years of product management or client delivery experience, preferably in financial services technology, with a proven track record of managing complex client engagements and delivering successful outcomes
- Deep fluency in Real Assets, including comprehensive understanding of fund structures, investment workflows, reporting requirements, and institutional client servicing models
- Demonstrated experience developing or delivering B2B client-facing SaaS solutions, with strong understanding of enterprise software implementation, configuration, and client onboarding best practices
- Proven expertise facilitating requirements gathering workshops with institutional clients and internal stakeholders, translating business needs into actionable product specifications and user stories
- Strong understanding of technical concepts, system architecture, and AI capabilities, enabling effective collaboration with engineering teams and credible conversations about technical feasibility and innovation opportunities
- Executive presence and communication skills, with extensive experience presenting to and guiding strategic conversations with senior financial services professionals, including C-suite executives, client partners, and high-value prospects
- Hands-on experience with SAFe (Scaled Agile Framework) and disciplined agile delivery approaches, with the ability to manage multiple concurrent initiatives while maintaining quality and predictability
- Exceptional influence and relationship-building skills, with demonstrated ability to navigate complex stakeholder landscapes, build trust with both internal teams and external clients, and drive alignment across competing priorities in matrixed environments
What we expect from a leader at Alter Domus
- Driving Change and Engagement: As a senior leader, you will be responsible for driving change when necessary, delivering communications and directions to the team, and supporting the development and engagement of employees at all levels.
- Culture of Compliance and Accountability: You will drive a culture of compliance and risk control to mitigate financial, operational, and reputational risks, while maintaining a relentless focus on cost and budget discipline.
- Brand and Culture Promotion: As a director of Alter Domus, you will promote and build the Alter Domus brand and culture both internally and externally, acting as a role model to our people, clients, and customers.
- Social and Environmental Responsibility: You will be accountable for ensuring that your team maintains the highest social and environmental responsibility and standards.
- Transformational Leadership: Demonstrate high energy and passion for transforming the business, with a commitment to avoiding complacency and striving for success.
- Intellectual Curiosity and Global Mindset: Exhibit intellectual curiosity and a global mindset, enabling effective partnerships across regions and a willingness to challenge the status quo as a change agent.
- Interpersonal Skills and Influence: Possess strong interpersonal skills, with the ability to influence and build trust quickly, navigate complexity and ambiguity, and negotiate with tenacity and focus.
- Resilience and Prioritization: Show resilience and composure under pressure, adept at managing competing demands and prioritizing effectively while navigating challenges with confidence.
- Leadership and Team Development: Ability to lead, motivate, and delegate effectively, fostering a high-performance culture with clear accountabilities and driving cross-functional collaboration. Actively manage performance and develop a pipeline of talent, empowering the team at all levels to deliver on objectives.
- Integrity and ESG Commitment: Demonstrate a strong commitment to high integrity, ethics, and the application of Environmental, Social, and Governance (ESG) practices.
- Commercial Client Engagement: Serve as a role model for commercial client engagement at the C-level, demonstrating decisiveness and persuasiveness to achieve results.
Your AD Key Relationships
- Chief Product Officer
- Global Head, Real Assets
- Chief Technology Officer and Technology Leadership Team
- Business Development, Sales Team and Relationship Management Team
- Clients & Prospective clients (C-Level down to business heads)
- Regional Leaders, Directors and Senior Managers
- Finance, Legal & Compliance, Risk Management, IT and the People team
Creating a workplace where everyone can belong
We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.
WHAT WE OFFER:
We are committed to supporting your development, advancing your career, and providing benefits that matter to you.
Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.
Our global benefits also include:
- Support for professional accreditations
- Flexible arrangements, generous holidays, plus an additional day off for your birthday!
- Continuous mentoring along your career progression
- Active sports, events and social committees across our offices
- 24/7 support available from our Employee Assistance Program
- The opportunity to invest in our growth and success through our Employee Share Plan
- Plus additional local benefits depending on your location
Salary range: We offer a salary of $135,000 to $170,000+ depending on the skills and experience brought to the position. We encourage all candidates to apply and discuss the overall package on offer with our recruitment team.
Equity in every sense of the word:
We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.
We celebrate our differences, and recognise that our success relies on diverse perspectives and experiences, as we work towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.
We are committed to ensuring a welcomling recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. Alter Domus is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)
#LI-HYBRID
#LI-SM1
