Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
- As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.
- The Software domain refers to the area within Information Technology that focuses on the development, deployment, management, and maintenance of software applications that support business processes and user needs. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and infrastructure.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Writes, tests, and documents technical work products (e.g., code, scripts, processes) according to organizational standards and practices
- Delivers high quality work and coaches team members on technical craftsmanship
- Conducts root cause analysis to identify systemic problems and defines and leads execution of action items to address
- Designs thoughtfully integrated systems that model organizational best practices, allowing disparate teams across product domains to deliver value with speed, scale, and reliability
- Oversees the management of technical debt in existing systems and drives opportunities to eliminate within ongoing implementations
- Consistently anticipates scaling, latency, and durability challenges and guides teams in implementation of mitigating strategies
- Partners with the security organization to incorporate security conscious practices early in the lifecycle of new systems
- Thoughtfully evaluates technical risks and guides toward practical prevention strategies
- Consistently works across teams to break down silos and resolve problems collaboratively
- Builds and maintains strong relationships with engineering and product leaders as well as key vendors across span of influence to capitalize on synergies within related organizations
- Clearly translates technical strategy into implementable componentry within the context of the relevant business area
- Maintains a focus on removing the duplication of effort across teams and proactively identifies opportunities for reuse within their span of influence
- Mentors individuals on teams across their span of influence
- Ensures teams across their span of influence are directionally aligned on the engineering strategy of their product domain and leads cross-team efforts that advance and influence organizational strategy
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
- Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
- 8+ years of experience designing, developing, and implementing large-scale solutions in production environments
Preferred Qualifications- Education & Prior Job Experience
- Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
- Airline Industry experience
Skills, Licenses & Certifications
- Understanding of observability practices at scale in large enterprises.
- Create documentation for requirements, engineering drawings and diagrams, as well as operational installation (runbooks) to deliver infrastructure services for projects.
- Translating business needs into actionable deliverables.
- Work with engineers and analysts to capture requirements for enterprise projects and identify the enterprise infrastructure services required.
- Document infrastructure environments in coordination with other infrastructure and application teams to ensure the system is secure, highly available, and scalable.
- Collaborate with project managers, other engineers, architects, administrators, and customers to deliver projects on time and within budget.
- Work with other enterprise infrastructure teams to deliver enterprise services to the businesses.
- Work with service providers to deploy new solutions.
- Explore and stay abreast of new technologies that can bring value to the organization.
- Manage technology proof-of-concept selection criteria, evaluation, and testing.
- Ability to optimize solutions for performance, resiliency and reliability while maintaining an eye toward simplicity.
- Ability to concisely convey ideas verbally, in writing, in code, and in diagrams.
- Ability to optimize system designs spanning multiple teams to allow small, safe, incremental releases.
- Ability to work through others by cooperatively sharing responsibilities.
- Ability to combine deep knowledge of a product domain with awareness of advancing technology to introduce solutions that propel the technical capability of the organization forward.
- Proficiency in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment.
- Familiarity with Dynatrace and best practices of setting up an enterprise observability platform.
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
