Vice President, Client Experience

Who We Are 

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency working at the cutting edge of the new media landscape. We’re storytellers and content creators who engage people IN the story. Our success is built on a deep commitment to client service and our people, embracing creativity and collaboration to build brands and reputations. 

Weber Shandwick is seeking a curious, ambitious and culturally savvy Vice President to join our team in Washington, D.C. This unique role sits across our growing Corporate and Brand teams, leading high-profile client assignments that require proven experience in corporate reputation, brand strategy and activation, consumer and stakeholder engagement, and integrated media expertise.   

The ideal candidate is a seasoned team leader and media strategist who understands the complexity of today’s business world and has a passion for creating communications strategies that make a real-world impact. They bring a proven track record of delivering effective integrated media campaigns and experience thriving on high-performing teams in a fast-paced environment. Candidates should have experience working with corporations across multiple sectors – experience in retail, technology, consumer lifestyle and hospitality sectors is particularly relevant.  

This position will be based in our Washington, D.C. office on a hybrid schedule.  

About you:  

You live for a great story and have the strategic savvy to shape and deliver stories to multiple audiences across media platforms. With deep knowledge of top-tier business and lifestyle outlets, you know how to get stories placed — and noticed. You move seamlessly between legacy media and emerging platforms like Substack, podcasts, and content creators. Fluent in internet culture and always ahead of the trends, you know what’s hot, what’s next, and how to help organizations break through.  

You’re a strategic thinker who thrives in fast-paced environments and knows how to manage multi-faceted, integrated campaigns without missing a beat. You bring structure to ambiguity, all while juggling deadlines, media moments, and client needs with calm confidence. You’re immersed in media and culture and know how to turn insights into earned impact. A creative storyteller and collaborative partner, you bring curiosity, originality, and drive to everything you do. Ready to drive high-impact communications? Let’s talk.   

Responsibilities:  

• Shape and execute integrated communications strategies in partnership with agency and client teams 
• Counsel and interact effectively with clients and leaders at client organizations 
• Build and maintain excellent relationships with top-tier media across business, national/local broadcast, multicultural and lifestyle verticals 
• Immersed in the media and cultural landscape, as well as emerging issues that may impact clients directly or indirectly 
• Approach client work with curiosity — always seeking to understand the brand, its competitors, and the broader industry context 
• Proactively and reactively craft compelling, newsworthy stories that drive earned coverage 
• Develop strategic, earned-first plans and write high-quality media materials, including pitches, press releases, and messaging documents 
• Deliver consistently high-caliber work with a client-first mindset and sharp attention to detail 
• Collaborate with agency and inter-agency partners, serving as a key contributor across teams to drive alignment and deliver cohesive, large-scale campaign work 
• Mentor and develop junior team members through hands-on guidance, feedback, and professional development 
• Cultivate and participate in new business opportunities and pitches  

 Competencies:  

• Business Acumen – accelerate work to meet client and agency objectives  
• Client Service – build trust and deliver results across engagements 
• Proactivity – exhibit relentless pursuit for new and innovative ideas  
• Collaboration– build strong, high-impact relationships that deliver results 
• Critical Thinking– ask probing questions; anticipate and address gaps and needs 
• Conflict Resolution– possess sound judgment and savvy in navigating and resolving issues 
• Future-Forward – curious and engaged in AI as tool to enhance work and impact 

Basic Qualifications:  

• 9-12 years of experience  
• Experience leading integrated teams that collaborate effectively and deliver high-impact outcomes 
• Experience leading integrated media projects from start to finish, working with teams across various disciplines 
• Robust earned strategy and media relations experience 
• Experience providing counsel to senior leaders 
• Bachelor’s degree  

Salary Range: $119,000 USD – $155,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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