Salary Range: $20.75/hr. - $26.42/hr.
Job Summary:
Manages the day-to-day flow of residents within the recovery environment. Monitors all resident facing areas of the recovery house. Maintains a clean and safe work environment to include some facilities maintenance duties. Ensures residents are following all milieu directives. Contributes to accomplishment of the Tribe’s holistic health and wellness objectives for patients and families.
Essential Functions:
- Responsible for securing the facilities by providing opening/closing duties, responds to security issues, and ensures a safe environment for staff and residents.
- Monitors all patient facing areas and looks for any diversion or loitering activities.
- Acts as a positive role-model to individuals being served.
- Provides a welcoming, clean, and safe environment for residents to engage in recovery activities.
- Identifies any potential crisis situations and informs the appropriate staff.
- Develops rapport with clients and answer questions regarding recovery house operations.
- Informs and reminds residents of site rules.
- Supports Trauma Informed Care perspective. Understands the effects of trauma, coping, and other aspects of the lives of those engaged in recovery environment.
- Escorts visitors to the facility and provides tours as needed.
- Provides cleaning duties during clinic down times to ensure testing bathrooms are kept tidy and front lobby is free of debris. Walks through the front entrance of the recovery environment daily to ensure residents are keeping the site clean.
- Cleans and sanitizes bodily fluid spills in the patient facing areas of the clinic.
- Responsible for identifying and safely disposing of any syringes or other paraphernalia found in the clinic or surrounding clinic grounds.
- Encourages clients to pick up after themselves and create a warm, clean, recovery environment.
- Attends debrief meetings on any client safety or threat issues, contributes to and identifies solutions within the recovery house team.
- Serves as member of Safety Committee. Ensures safety protocols are followed and conducts practice drills for staff.
- Assists with equipment installation, receiving packages and mail.
- Performs basic janitorial and maintenance of the Tribal facilities and furniture; including but not limited to; collects and deposits cardboard, change lightbulbs, and moves office furniture.
- Checks fire extinguishers, smoke detectors, and refers problems to supervisor for resolution.
- Responds to false alarms during business hours; i.e. pulled fire alarms, etc.
- Assists with transporting residents to various appointments.
- Performs a variety of other duties as assigned by supervisor.
Education, Experience, and Licenses:
- High school diploma or GED required.
- Requires two (2) years of experience in a role interacting with the public or providing security services; to include some facilities maintenance experience.
- If a recovering chemically dependent person must be in a program of recovery and able to provide documentation of sobriety for a minimum of two years.
- Experience with issues involving addiction required.
- OR equivalent combination of education, training and experience.
Driving Requirements:
- Must maintain a valid Oregon driver’s license or obtain one upon hire, qualify for the Tribe’s vehicle insurance, and provide proof of personal vehicle insurance.
Qualifications, Registrations, and Certifications:
- Proven ability to work independently and interpret policies and procedures, under pressure with little or no supervision.
- Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
- Ability to work with all levels of individuals, including disgruntled people in an effective manner.
- Ability to demonstrate boundaries and concise clear communication skills.
- Follows and enforces all safety and security protocols.
- Demonstrated working knowledge of computer software such as Microsoft programs.
- Ability to operate standard office equipment (i.e. copier, fax machine, personal computer).
- Excellent interpersonal skills oral and written.
- Must be able to maintain confidentiality in all matters. Knowledge of ethical and legal requirements and restrictions pertaining to the maintenance of medical records, as well as facility policies, HIPAA and other federal regulations.
- Requires strong commitment to accurately completing task, solving problems, demonstrating initiative, organization, and attention to detail.
- Ability to compile written reports; read and interpret various documents; and obtain the cooperation of Tribal programs.
- Knowledge of and sensitivity to Native American culture required.
Environmental Factors and Conditions/Physical Requirements:
- Continually requires the ability to express or receive detailed information or important instructions through oral communication.
- Continually requires working with fingers rather than the whole hand or arm. Requires repetitive movement of wrists, hands and/or fingers. Often requires walking or moving about to accomplish tasks.
- Requires standing and/or sitting for sustained periods of time, raising objects from a lower to a higher position and/or moving objects horizontally.
- Occasionally requires lifting of up to 40 pounds.
- This position is frequently subject to inside environmental conditions which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions.
- Supports a safe work environment by performing all duties in accordance with Tribal safety policies and procedures, and Emergency Management Plan.
- Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of, or receive, certain health vaccinations.
- May be called upon to serve as a Disaster Reservist during emergencies.
- Local travel is occasionally required. Travel outside of the state is infrequently required.
Background Check:
- Candidates for this position will be subject to criminal and character background checks and may be subject to fingerprinting.
