MidFull TimeEN
As a regional healthcare provider in one of Canada’s fastest growing communities, Mackenzie Health has been on an exciting growth and innovation journey in support of excellence in patient care and services for the communities we serve. Mackenzie Health is a leader in innovation, and we are committed to continuing to improve the way care is delivered, creating more positive patient outcomes and supporting the overall health of the broader population through Digital Health and Technology. We have been recognized for our progressive approach in achieving and sustaining our Electronic Medical Record Adoption Model Stage 7 designation, and awarded in 2019 and 2023 the Nicholas E. Davies Award of Excellence by the Healthcare Information and Management System Society (HIMSS).
We are seeking to a results oriented and strategic Manager, Clinical informatics to lead a diverse team and provide strategic and operational leadership to support Mackenzie Health’s largest digital asset – the Epic EMR (Electronic Medical Record). This role will provide leadership to ensure adoption and optimization of the system that aligns with the organizational strategic priorities to deliver patient quality and safety.
The Manager will oversee the design, build, implementation and continuous improvement of the system to meet the needs of the clinical, non-clinical end users and the broader health system to ensure successful large scale implementations. They will be collaborating with clinical leaders and subject matter experts to support decision-making, education, ongoing evaluation, maintenance and upgrading clinical systems and technologies used throughout the organization.
Contribute to safe, quality care by:
What must you have?
What else do you bring?
Experience with Epic EMR system strongly preferred
Minimum 5 years progressive leadership experience in an acute healthcare setting preferred
Excellent written and verbal communication skills in carrying out own position responsibilities, tasks and activities, including all phases of documentation, interactions with vendors, users, co-workers, and management staff. Provide an appropriate and timely level of information to each as required
Must have a thorough understanding of the use of Information Technology in a clinical setting
Demonstrated initiative, excellent organization and time management skills with a high degree of accuracy and ability to handle a complexity of tasks simultaneously
Strong problem-solving skills and sound judgment
Professional and customer service oriented with an ability to work with individuals across all levels of the organization
Must have ability to manage multiple projects and task at various stages of development
Able to work in a multisite model and be able to travel between two locations.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
Ability to perform the essential duties of the job. Demonstrates behavior consistent with Mackenzie Health’s Commitment to Caring.
Models behavior that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
Preferably, your profile also includes:
Master’s degree in Health Informatics, Health Administration, Business Administration or equivalent is an asset
Diploma or degree in a regulated healthcare profession, an asset; licensure with relevant discipline college/association an asset
*You may be required to work at any site of Mackenzie Health
Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.
We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.
