MidFull TimeEN
Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a Software Sales Renewals Territory Representative to support our Renewals business. This position will be based out of our Dublin, Ohio office. This is an entry level position on the renewals team with potential for Career Development.
Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.
The primary responsibility of the Software Maintenance Renewals Territory Representative is to maintain and grow revenue with our existing customers. This is inclusive of managing current renewals, upselling prepaid maintenance and reinstating lapsed customers. The Renewals Territory Representative will create strong working relationships with the Quest Software Sales team, and other internal teams to ensure complete customer satisfaction.
This position is based in our Columbus, OH office.
Achieve quarterly assigned team sales quotas
-Maintain accurate forecast activities for assigned region in the CRM
-Effectively defend against competitive pressures and uncover additional opportunities
-Take an account management approach to identify co-termination and reinstatement opportunities
-Interface with Quest software renewals management, technical support and business unit teams to help ensure customer success and timely feedback being returned to the business leadership of Quest
-Build knowledge on a specific technology solution area such as security, database or systems management products
-Will stay up to date on our new technology and support offerings which will enable you to increase your sales to your customers
-A successful individual will develop relationships with his/her peers in field sales, technical support or with the product managers to ensure customers’ needs are met
-Work independently managing full sales cycle to close- leverage cross-functional resources to achieve results and meet customer needs
-Partner with other members of the renewal team and with field sales to support in the selling process
-2+ years of sales, renewal, or account management experience or a combination of experience and education
-Strong organization skills with an emphasis on territory management
-Excellent PC and internet skills with a strong understanding of Microsoft Office
-Experience working in a fast-paced environment
-Must be a motivated self-starter with the ability to handle a high volume of e-mail communications and outbound calls
-Must be able to work from our office located in Columbus, OH
Preferences
-Associate degree
-Customer Success background
-Experience selling software, telecommunications, or insurance
-Siebel or Salesforce.com experience
Company Overview
Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.
Why Quest
At Quest, your work makes an impact. You’ll help organizations get AI-ready while building your career with a global team of innovators. We offer:
• Competitive pay, annual bonuses, and top-performer recognition.
• Comprehensive health, family, and retirement benefits.
• Flexible work options, generous PTO, and wellness programs.
• Professional growth through learning platforms, mentorship, and leadership programs.
• Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.
Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.
Come join us. For more information, visit us on the web at Quest Careers | Innovate. Collaborate. Grow.
Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general.
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