We're looking for an Associate Technical Support Analyst to join the software development team in our Fuel Solutions business.
You’ll sit at the intersection of technology, problem solving, and customer interaction, working as part of a well-established team responsible for building, maintaining and supporting feature-rich platforms across both our Fuel card and Electric Vehicle (EV) solutions.
We’re seeking someone who enjoys solving real-world problems, prides themselves on service excellence, and can work closely with fast-paced software development teams.
If you have a mix of technical knowledge, analytical ability, and strong communications skills, we’d love to hear from you.
You’ll be the first point of contact for customers and business users, assisting with product and software-related queries, ensuring a seamless and professional experience through timely responses and clear communication.
You’ll apply problem-solving skills and an analytical approach to deliver effective resolutions while upholding excellent customer service standards.
What we're looking for...
What you can expect from us…
Meaningful work
You’ll be contributing to a critical platform that supports fuel and EV solutions used by businesses globally.
A standout workspace
Based next to our Radius Campus HQ in Crewe, you’ll enjoy:
Career development
Your impact on Radius will be rewarded with the opportunity to progress your career in many directions.
The development of our people has always been a priority for us. We have established a culture of continuous learning and knowledge-sharing which means our colleagues are constantly exposed to new experiences and ways of working.
Every individual, from entry-level to the senior team, have their own personal development plans with clear routes for progression and regular reviews.
Rewards and benefits
In addition to a competitive salary, you’ll have access to a reward and benefits package which includes:
About Radius…
Radius offers fuel cards, telematics, vehicle leasing, EV charge points, telecoms and more to businesses globally.
Established in 1990, we're trusted by over 470,000 businesses to help them grow and become more productive.
With over 3000 colleagues across 5 continents, our people are critical to our success as we develop new innovative products across a growing range of businesses.
Our values...
Driven - We are ambitious and tenacious. We constantly strive for more, we look to the future, and we are already working on what’s next.
Agile - We are quick to adapt to change. We stay ahead of market trends and create solutions for the future.
Innovative - The status quo is there to be challenged. We are passionate about pushing boundaries and always think bigger.
Inclusive - We know the value of our customers, partners, suppliers and colleagues. We encourage inclusivity and work collaboratively.
#LI-TB1
Diversity, Equality & Inclusion at Radius
Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.
We also offer:
Next Steps
If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.