Your Tasks

Analysis of market dynamics, customer needs, performance data, and competitive moves to derive actionable insights and define priorities

Identification and shaping of new growth opportunities across the full Services & Solutions portfolio, with strong focus on digital-led and GenAI-enabled business models

Development of holistic strategic blueprints for embedding services, contracts, protection, support, and digital lifestyle solutions across the full customer lifecycle

Translation of strategic opportunities into business cases, execution-ready roadmaps, and cross-functional initiatives

Cross-functional alignment and stakeholder management across international and local teams

Establishment of a clear strategic roadmap, measurement of initiative impact, and realization of targeted business outcomes

Prioritization and activation of EBIT-accretive initiatives; increase in penetration, attachment, retention, and customer lifetime value; strengthening of digital contribution to service sales and usage across the lifecycle

Your Profile

Strong experience in strategy, business development, digital business, category management, or growth roles in a complex commercial environment

Solid understanding of retail, services business models, digital ecosystems, and customer lifecycle monetization

Strong Enterpreneurial Mindset & Skills

Proven ability to build business cases and work with performance data and market analysis

Demonstrated collaboration with cross-functional stakeholders in an international matrix organization

Familiarity with digital transformation, platform thinking, and GenAI-driven changes in customer interaction models (strong plus)

Strategic thinking, analytical problem solving, and strong commercial acumen

Ability to connect big-picture vision with execution-ready roadmaps and initiatives

Critical thinking, structured communication, and stakeholder alignment skills

Data-driven mindset with the ability to derive insights and challenge assumptions

Outcome orientation, pragmatism, and ability to move from ambiguity to action

Fluency in English

Background in venture building, enterpreneurship is a plus

About Us

The Services & Solutions Team manages the portfolio of service products sold in all of MediaMarktSaturn retail channels and country portfolios. They lead the way in designing and selling solutions, that allows customers to make the most out of their technology.

Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity, promote equal opportunities, and foster inclusion – join our team!