Sync Operations & Reporting Manager

Overview

Concord is the world’s leading independent music company. The Company supports more than 125,000 artists and songwriters whose works are licensed, marketed, and performed globally. Concord's growing catalog of 1.3 million songs, compositions, sound recordings, films, plays, and musicals is one of the most impactful and culturally relevant collections of creative rights in history.

Concord is headquartered in Nashville with additional offices in Los Angeles, New York, London, Berlin, Melbourne, and Miami.

As the Sync Operations and Reporting Manager, you will report to the Licensing Administration team and work closely with the global Sync Licensing team, global Finance teams and Global IT teams to ensure that financial, system and reporting functions related to sync licensing are operating effectively. This role combines operations, business/financial analysis, database management, cash processing, and financial reconciliation. On a daily basis, you will oversee the A/R functions for the Licensing team including processing cash receipts, preparing weekly cash reconciliations, preparing weekly agingreports, and following up with past-due clients. In addition, you will be responsible for preparing monthly revenue reports for finance and preparing global reporting for leadership, including maintaining dashboards and data visualizations. You will run point on any database enhancements and be the internal point person on operational objectives between Licensing, IT, and Finance. You should love data, Excel, Salesforce, and want to tell a story with data visualization. 

Responsibilities

Outline of Specific Functions:

• Oversee and be responsible for end-to-end Accounts Receivable process for licensing, including but not limited to preparing weekly reconciliation for cash received to underlying licensing deals, processing all direct invoicing requirements i.e., vendor set-up, purchase orders, preparing weekly aging report, chasing past due clients, resolving payment discrepancies and issues
• Prepare all month-end reporting for various stakeholders and Sr. Management, including budget reporting for global executives
• Manage the aging process and protocols
• Lead new developments and support the ongoing maintenance of dashboards and management reporting tools.
• Manage all reporting functions in Salesforce, including but not limited to on-demand reporting for senior management and larger Sync Team
• Analyze income for trends and provide monthly reports on income trends as requested
• Process all writer/artist inquiries including but not limited to Audit Requests, Client Services inquiries, & writer/artist inquiries in conjunction with Licensing
• Cultivate close working relationships and develop trust with global finance teams
• Performs other duties and projects assigned

Qualifications

What you’ll need to succeed:

• Associate's degree in business administration, finance, music or other related discipline required.
• Minimum 5+ years business experience, working in a financial/operational role, preferably in a music industry, accounts receivable, or data analysis capacity
• Ability to work with large data sets, manipulate data, and provide management with data analysis. 
  • Strong analytical, mathematical, and organizational skills with attention to detail required.
  • Strong data entry and analysis skills with a focus on accuracy and problem-solving required.
  • Advanced proficiency in Microsoft Excel is required.
  • Experience with data visualization tools such as PowerBI required
  • Experience with Snowflake and SQL preferred
• Strong and concise communication skills, both verbal and written. 
• Intellectual curiosity about the end-to-end process. You see a problem and want to solve it independently and with initiative. You seek out answers and work to solve problems. You are proactive, motivated, and self-driven.
• Exceptional organizational and time-management skills, ability to prioritize workload and manage concurrent projects/tasks.
• Ability to complete small daily tasks while also focusing on the big picture and larger objectives
• Ability to work independently but also as a strategic team partner.
• Proficiency with Salesforce and ability to generate reports and dashboards.
• Goal oriented with the ability to adhere to deadlines and execute tasks.

*This is a hybrid role requiring 3 days minimum on-site.

Concord presents this job description as a guide to the major areas and duties for which the jobholder is accountable.  However, the business operates in an environment that demands change, and the jobholder's specific responsibilities and activities will vary and develop.  Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. 

At Concord, we offer comprehensive medical and wellness benefits, generous time off, parental leave, charity match, paid time off for volunteering, and other fun company perks. We have beautiful new offices and a culture committed to supporting everyone’s growth and development.

Concord is an equal opportunity employer. We employ, train, compensate and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We believe that diversity, inclusion and equity is paramount for the creation of music, theater and film that celebrates and empowers all cultures.