Sr AI Deployment Specialist

Location: Delhi,None,None

SUMMARY

We are looking for an Sr AI Deployment Specialist to support the nationwide rollout and adoption of AI solutions across key government and public sector programs. The role involves coordinating with cross-functional teams, managing multi-stakeholder projects, and ensuring seamless implementation at both national and regional levels. This person will lead on-ground execution, resolve technical escalations, monitor deployment outcomes, and translate data insights into actionable improvements. They will also contribute to governance structures, training, and user feedback loops to support scale-up and continuous improvement of AI deployments.

ABOUT US  

Wadhwani AI is a nonprofit institute building and deploying applied AI solutions to solve critical issues in public health, agriculture, education, and urban development in underserved communities in the global south. We collaborate with governments, social sector organizations, academic and research institutions, and domain experts to identify real-world problems and develop practical AI solutions to tackle these issues to make a substantial positive impact.

We have over 30+ AI projects supported by leading philanthropies such as the Bill & Melinda Gates Foundation, USAID, and Google.org. With a team of over 200 professionals, our expertise encompasses AI/ML research and innovation, software engineering, domain knowledge, design, and user research.

In the Press:

• Our Founder Donors are among the Top 100 AI Influencers

• G20 India’s Presidency: AI Healthcare, Agriculture, & Education Solutions Showcased Globally. 

• Unlocking the potentials of AI in Public Health 

• Wadhwani AI Takes an Impact-First Approach to Applying Artificial Intelligence - data.org

• Winner of the H&M Foundation Global Change Award 2022

• Indian Winners of the 2019 Google AI Impact Challenge, and the first in the Asia Pacific to host Google Fellows

LOCATION - Delhi

ROLES AND RESPONSIBILITIES

• Assist with the planning, execution, and scaling of AI solutions across the country, ensuring their successful integration with national systems, workflows, and government priorities.

• Closely collaborate and coordinate across the various functional teams within Wadhwani AI for adoption and product scale-up across various geographies.

• Assist with the coordination between national and regional teams to ensure consistent and successful implementation of AI solutions.

• Act as the primary escalation point for technical support, resolving issues and ensuring user satisfaction. 

• Development of documentation and other collateral for communication of deployment updates and key developments to internal and external stakeholders.

• Conduct ongoing evaluations (including field visits) of deployment implementation, as well as documentation of observations, challenges, and best practices.

• Regular reporting and monitoring on deployment outcomes and solution adoption through data analysis and dashboards.

• Analyze AI deployment data using visualization tools like Power BI and Tableau to generate actionable insights. 

• Contribute to establishing structured governance frameworks and processes for deployment function – including trainings, technical support & escalation, monitoring etc.

• Manage multi-stakeholder projects, ensuring seamless coordination between national and regional teams. 

• Gather user feedback from across regions to enhance AI solutions and drive continuous improvement. 

REQUIREMENTS

• Advanced degree in management, computer science, data science, public policy or related field 

• 6+ years of experience in digital technology, or program management with a focus on digital transformation 

• Strong stakeholder management skills underpinned by hands-on deployment experience 

• Experience working with Indian Government (Central, State, ULBs) and related agencies on programmes of national scale is preferred

• Strong program and project management skills

• Strong verbal and written communication skills

• Strong analytical ability and problem-solving skills

• Ability to work effectively within a team of diverse backgrounds 

• Ability to manage and work effectively with ambiguity by taking a systematic, structured view of situations

Other attributes:

• Ability to travel regionally up to 30% largely to engage with stakeholders and oversee AI deployments.