Legal Operations Director

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We’re looking for a Legal Operations Director to serve as a high-impact individual contributor who serves as the strategic partner and operational lead to the General Counsel. This role drives the effectiveness and evolution of the Legal function across strategy, AI, technology, operations, and financial management.

You will translate the General Counsel’s vision into clear priorities, scalable systems, and measurable outcomes, serving as a force multiplier for the Legal leadership team and a key connector across Legal, Finance, Technology, and People teams.

This role is ideal for you if you’re highly analytical, execution-focused, and able to influence at the executive level in a fast-moving, complex environment

What You’ll Do

• Partner with the General Counsel to define and execute Legal’s strategy, priorities, and operating rhythms (OKRs, business reviews), driving alignment, accountability, and measurable outcomes
• Prepare executive materials and surface key risks, opportunities, and insights to inform senior leadership and board-level decisions
• Define and implement Legal’s AI strategy, including tool selection, governance, and responsible adoption to improve efficiency and insight generation
• Own Legal tech (including CLM), driving roadmap, system performance, and adoption in partnership with IT
• Lead budget planning, forecasting, and vendor strategy, including outside counsel management, performance, and cost optimization
• Build and scale knowledge management (templates, playbooks, summaries) to improve access, consistency, and decision-making
• Redesign and standardize Legal processes; lead change management to drive adoption, efficiency, and continuous improvement
• Establish metrics, dashboards, and reporting to track performance, demand, and impact, and guide resourcing and priorities
• Lead cross-functional initiatives and represent Legal in company-wide efforts (e.g., AI, compliance, M&A), delivering high-impact strategic projects

We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.

About You

We get excited about candidates, like you, because you have

• 12+ years of experience in legal operations within an in-house legal team or law firm
• Proven ability to lead complex, cross-functional initiatives from strategy through execution, with measurable impact
• Experience partnering with C-level executives; strong ability to influence decisions and operate at the executive level
• Experience leading AI, automation, or data-driven transformation initiatives within Legal or adjacent functions
• Hands-on experience with legal technology, particularly CLM systems, including implementation or optimization
• Familiarity with core legal operations domains (e.g., e-billing, matter management, knowledge management)
• Strong financial and analytical skills, including budgeting, forecasting, vendor management, and KPI development
• High level of discretion and judgment in handling sensitive and confidential information
• Highly structured and detail-oriented, with the ability to operate effectively in ambiguous, fast-paced environments
• Exceptional communication skills, including executive-level presentations and materials
• Background in media, entertainment, technology, or global organizations preferred
• Bachelor’s degree required; J.D. or advanced degree, or equivalent experience preferred

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency - Los Angeles, CA$170,000—$210,000 USD

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Kaizen. We have a growth mindset committed to constant forward progress.

• Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

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