We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.
Super technologies are looking for a Senior Product Manager to lead one of our product teams and help achieve our vision of providing unique and entertaining betting experiences to our customers around the world. You will join the wider Product Management department, working with the best talent to design and deliver industry-leading products that drive customer and business value in our Sports product. You will focus on providing our customers with an innovative, engaging experience driving customer perception and player retention.
We're looking for someone with:
- 5+ years experience as a Product Manager working with Engineering teams;
- Customer-focused and data-driven with a passion for solving customer problems;
- Outstanding verbal and written communication skills;
- Thrives in a fast-paced, results-driven environment;
- Self-motivated, organized and able to drive the Product Strategy;
- Understanding of technology and agile development methodologies;
- Experience working with B2C mobile applications would be highly preferable
- Excellent English language skills.
What you'll be doing
Customer and Competitor Insight
- Lead on customer research, discovery and defining customer value for our products;
- Drive discovery and utilize customer feedback from multiple touchpoints across the organization to build a picture of customer problems, opportunities and customer behaviour;
- Make data-driven decisions utilizing customer research, behavioural, product and commercial data;
- Work with Data Analysts to develop the reporting capabilities necessary to understand and measure customer behaviour;
- Define what success looks like for our product and use data to measure success for our products;
- Be responsible for the measurement and success of the product in-life and testing and iterating on the product to achieve the product objectives measured through success metrics;
- Awareness of our key competitors and ongoing monitoring of competitor offering;
Execution
- Take ownership of the customer journey end to end, ensuring that customer value is always the key priority for the team
- Identify and understand our Customer’s behaviour and needs to define hypotheses and requirements that shape suitable features and journeys
- Create best-in-class product features and journeys that help take the player experience to the next level,
- Work with designers, engineers and stakeholders to define and deliver reliable, scalable solutions to customer problems;
- Coordinate product launch plans with marketing, commercial, operations, and support teams
- Develop a deep knowledge of the Superbet product
- Be aware of regulatory compliance, GDPR requirements, and legal positioning of the Sports Betting and Gaming industry and how these impact product features and requirements
Influencing People
- Engage with your stakeholders to understand their expectations and incorporate their feedback, where appropriate.
- Set the right expectations with stakeholders and effectively communicate status and progress on outcomes and deliverables.
Product Strategy and Roadmap
- Understand the overall strategic direction of the company and how your area relates
- Build and maintain a roadmap for your area that aims to deliver on short-term and long-term objectives, which align with the overall company and product strategy
- Drive your roadmap from ideation and product discovery through to in-life product
- Prioritize initiatives based on Customer Value, Business Viability and Technology feasibility;
- Be responsible for inputting into and defining the quarterly Objectives and Key Results within your product team
About Super
We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.
Shaping the Future of Play
Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers
Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).
At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.
