Technical Product Owner

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

 

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

Technical Product Owners at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs.

 

As a Technical Product Owner, you will:

• Provide strategic technical leadership to the Business Development organization, offering expert guidance on integration architectures and solution feasibility to support the acquisition and acceleration of new commercial opportunities.

• Cultivate and manage high‑value partnerships with external stakeholders, co‑creating scalable, mutually beneficial solutions that strengthen Elavon’s ecosystem and long‑term market position.

• Oversee and steer Product Enablement User Acceptance Testing (UAT) activities, ensuring Smartlink and FROB test frameworks are robust, compliant, and aligned with product release objectives.

• Act as a key liaison to the Elavon Partners team, driving the successful deployment of new capabilities into production environments and ensuring operational readiness across impacted functions.

• Maintain governance over critical project documentation—including project logs, NDAs, referral pipelines, and intake documentation—ensuring accuracy, completeness, and audit readiness.

• Lead bi‑weekly cross‑functional program governance calls, providing transparency into progress, risks, interdependencies, and strategic decision points.

• Direct and manage the partner certification process to ensure integrations meet Elavon’s technical, security, and performance standards.

• Partner closely with customers and solution providers to diagnose root causes, reduce operational errors, and enhance solution stability and customer experience.

• Develop high‑quality technical and business‑focused collateral to support Business Development, partner onboarding, and solution positioning efforts.

• Deliver targeted enablement and training sessions for the POS helpdesk organization, strengthening technical capability and ensuring consistent, high‑quality support for complex deployments.
   

• Highlight key issues and problems relating to the product sign-off once the testing phase is complete
   

• Handle confidential and highly sensitive company information

Knowledge / Skills / Experience required:

• Product Management, People Management, Understanding the Customer, Product Development, Requirements Analysis, Planning, Competitive Analysis
• Have excellent numeracy skills for statistics and reporting
• Excellent communication and reporting skills (both in managing resources up and down)
• Strong communication skills – both written and oral.
• Can communicate at all levels internally and externally
• Ability to communicate systems solutions or issues using appropriate language, both written and oral
• Demonstrated ability to work both independently and as part of a team
• Analytical thinker and problem solver who provides follow through and ability to know when to escalate a problem
• Ability to set and work to fixed deadlines.
• Must be able to self-manage delivery of assigned tasks to deadline
• Experience in Testing/Payments/POS Integration is a plus

This role requires working from a U.S. Bank location three (3) or more days per week. 

 

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

 

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.

• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).

• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.

• Employee recognition programs that celebrate achievements and milestones for all.

 

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

 

Closing Date

Posting may be closed earlier due to high volume of applicants.

 

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.