Sr Business Control Specialist (Quality Control)

Job Description:

Job Title:  Sr Business Control Specialist (Quality Control)

Corporate Title:  Up to Assistant Vice President

Location:  Belfast

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Join Us in Belfast – A City of Opportunity and Innovation

We’re proud to announce the opening of our new office in Belfast, a vibrant and fast-growing hub for financial services and technology. This expansion marks a significant milestone in Bank of America's commitment to investing in talent and innovation across the UK and Ireland. Located in the heart of a city known for its rich history, dynamic culture, and thriving business community, our Belfast office offers a unique opportunity to be part of something new and impactful. Whether you're local or considering relocation, you'll find a welcoming environment, excellent quality of life, and the chance to shape the future of banking with us.

Role Description:

The Enterprise Anti-Money Laundering (AML) Quality Control (QC) team is responsible for the QC inspection of Global Banking & Global Markets (GBGM) AML/Know Your Customer (KYC) client data and information for the Bank’s branches across its global divisions. An exciting opportunity has arisen within our dynamic GBGM AML division, located in our Belfast office. This position falls within the Global AML Operations Quality Control team and will involve supporting monthly control testing. You will join and collaborate with an international team.

The role involves conducting a comprehensive Refresh Quality Inspection of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements for GBGM records that have recently completed refreshes. As a Senior Business Control Specialist, you will be responsible for executing testing that assesses compliance with AML/Financial Crimes Global Standard requirements. You will ensure accuracy and timelines of test execution. Additionally, you will maintain a culture of compliance and supporting the identification, escalation, and timely mitigation of compliance risks.

Responsibilities:

• Conduct and coordinate a thorough Refresh Quality inspection of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements for GBGM records that have recently completed refreshes.
• Provide test results that are used to measure associate performance and control effectiveness for compliance with AML regulations and policies.
• Execute QC activities including managing case assignment, test execution, and reporting results in a timely manner.
• Provide support on Regulatory Exams, Internal Audits, and other Monitoring & Inspection reviews.
• Capture relevant data and information to support governance activities for dashboard reporting.
• Assist in enhancing the success of Quality Control program.
• Implements enhanced QC practices to support business continuity efforts.

What we are looking for:

• Logical reasoning and analytical skills to assess escalations, identify areas for improvement, and drive effective solution.
• Excellent verbal and written communication skills and organisational abilities.
• Ability to prioritise tasks effectively and work independently with minimal supervision.
• Proficiency in analysing large and complex datasets to develop and present executive-level reports.
• Experience with Risk Management, Quality Control, and Quality Assurance frameworks.
• Knowledge and experience with global AML concept, AML/KYC requirements, and Economic Sanctions laws and regulations in a corporate environment.
• Background in Quality Control/Assurance testing, Process Risk Control (PRC), Risk Control Self-Assessment (RCSA), internal audit, risk management, process improvement, compliance, or front-line control functions.
• Ability to conduct research, analyse data, and ensure accuracy with attention to detail.
• Ability to handle multiple requests and priorities, manage time effectively, and adapt to shifting deadlines and changing requirements.
• Advance skills in Microsoft Office, including PowerPoint, Excel, and SharePoint (for managing large datasets and reports).

Skills that will help:

• Exposure to Global Banking, Global Markets, or a diverse range of business lines and functions.
• Proven experience with working on highly productive teams in fast-paced environments.
• ACAMS or ICA certification is a plus.

Benefits of working at Bank of America

UK

• Private healthcare for you and your family
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, and virtual GP services
• Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood
• Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment are crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form https://bac.avature.net/belfast

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.