Workday Engagement Manager

The Engagement Manager is a leader, project manager, and mentor who thrives on client, company, and team accomplishment. This person will be hands-on with the development of key project deliverables such as: charter, project/staffing plans, issue logs, etc. while driving client engagement. Any budget or resourcing constraints will be communicated and addressed, keeping in mind the project’s success and profitability.
 

Key Responsibilities:

• Become an expert in Workday's Implementation Methodology and use it on all engagements.

• Demonstrate competency in the Workday product suite - HCM, Payroll, and/or Financials. 

• Ensure projects are properly planned and staffed.

• Provide guidance and mentoring to Principal Consultants working on their implementations. 

• Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes. 

• Be an advisor to the Client and Cognizant team by contributing to and providing active support in developing solutions

• Mentor Cognizant project team members by providing feedback and supporting their development for engaging with clients and project delivery

• Ensure the project is delivered within the budget outlined in the SOW.

• Work with Workday Delivery Assurance to ensure compliance with agreed to checkpoints. 

• Assist in the transition of the client from professional services to product support. 

• Ensure the client can serve as a reference upon completing their implementation.

• Lead the Cognizant and Client teams through the Software Development lifecycle process from Initiation and planning to deployment and handover to post production support

• Ensure Project Communications are timely and consistent

• Ensure Project Artifacts and deliverables are met
   

Duties and Tasks:

• Track issues and risks, communicate status, and escalate concerns about applications. 

• Present at Executive Steering Committee meetings.

• Present client with change orders in the event client is requesting Cognizant to perform tasks that are outside the scope of the SOW. 

• Participate in the sales cycle as requested to gather requirements, formulate delivery approach, and develop a proposal/SOW. 

• Identify opportunities to position other service offerings.

• Simultaneously manage multiple Workday product implementations in the Project Manager role. 
   

Education and Experience Requirements:

• Bachelor’s degree in Business Management, Business Information Systems, or related field

• Previous Workday experience strongly preferred, but not required.

• Knowledge of Internet technology and Enterprise Resource Planning.

• A practitioner background in HR, Finance, or Payroll.

• PMP a plus.

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Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.