Maytronics, a global innovator in automatic pool robotics and the parent company of the Dolphin® brand, is seeking a Warehouse Site Manager for our Piedmont, SC location. As we continue to grow, we are looking for an experienced, hands-on leader to join our team.
The Warehouse Site Manager leads day-to-day warehouse operations, fostering a strong safety culture while ensuring efficient receiving, storage, inventory control, order fulfillment, and distribution. This role is accountable for meeting and exceeding operational KPIs, driving continuous improvement, and developing front-line leaders. The position supports a 7-day operation serving both Retail (B2B) and Direct-to-Consumer (DTC) channels. This is an on-site, hands-on leadership role; during a typical day, the Site Manager spends more than 50% of their time on the floor overseeing execution.
Summary of Key Responsibilities
Operational Leadership
· Oversee distribution center operations, including associate safety, facilities, systems, equipment, warehouse labor, and carrier relationships.
· Ensure timely and accurate order fulfillment to meet customer and consumer service expectations.
· Ensure purchase orders, inventory transfers, and customer orders are processed to internal SLA targets.
· Monitor workflow, labor allocation, and productivity to achieve operational and service targets.
· Implement Lean practices and promote a continuous improvement mindset across the operation.
· Assist with annual budget preparation, including capital planning.
· Provide regular updates to senior leadership and cross-functional partners; identify risks early and escalate support needs.
· Manage the monthly operating budget; proactively address variances with timely, well-documented action plans.
· Partner cross-functionally with internal stakeholders and external customers to deliver operational excellence.
Safety & Compliance
· Enforce workplace safety policies and applicable OSHA regulations.
· Ensure equipment is maintained, inspected, and operating effectively.
· Maintain compliance with company policies, industry regulations, and security procedures.
· Lead warehouse safety programs to maintain a safe, clean, and organized workplace for all associates.
Inventory Management
· Oversee the inventory management program and drive inventory accuracy through cycle counts and reconciliations.
· Establish processes to investigate discrepancies and implement corrective and preventive actions.
· Optimize space utilization and storage systems to support peak-season demand.
· Ensure ISOX compliance across all inventory and order transactions.
Staff Management
· Lead recruiting, hiring, onboarding, training, performance management, and corrective action for direct reports, including temporary and seasonal staff.
· Coach and mentor supervisors, leads, and associates to build capability and accountability.
· Monitor performance and deliver training initiatives to improve safety, quality, and productivity.
· Develop annual labor plans for fixed and variable staffing based on volume and shipment forecasts.
· Set, monitor, and manage site and team goals aligned to the company’s annual operating plan.
· Maintain strong relationships with contingent labor providers to support staffing needs.
Process Improvement
· Build and execute a pipeline of continuous improvement projects that enhance speed, accuracy, service, and cost.