We are looking for an experienced and passionate Befriending and Volunteer Coordinator to work as part of our Brent Mental Health Service. Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The Brent Mental Health service is commissioned by CNWL to bolster community mental health support to adult patients and service users (18+). within the Brent borough alongside statutory services. Brent is spilt into 3 locality hubs which the service will work across.
The service has a few main aspects of delivery which are • Befriending service utilising volunteers • Peer Navigation Support • Young Adults Wellbeing • Stepdown Recovery
The service will be integrated with CNWL to work as one multi-disciplinary team to deliver services to people who are known to CNWL services. The service co-ordinator will work alongside two other co-ordinator’s and will have a minimum of 12 volunteers at any one time to deliver the befriending aspects of the service.
How you will make a difference As a Befriending and Volunteer Coordinator, you would work in our Operations Directorate - Community Services Division. You would work within a team which provides high-quality, safe and person-centred support in the community, most importantly delivering great outcomes for people bereaved by suicide, working with the following people and teams • Rethink Community and Navigation Services • Corporate Resources – Finance; HR&OD and ICT • Quality and Service Transformation • CNWL Mental Health Teams
If you have any questions about the position, please contact - recruitment@rethink.org
IND 1
Why Work With Rethink Mental Illness? At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive: • Inclusive Culture: Join staff networks that champion diversity and inclusion. • Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app. • Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform. • Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days. • Learning & Development: Grow your career with structured onboarding and training opportunities. • Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes. • Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
