Department:
Revenue Management & Pricing
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The Associate Revenue Management Analyst invests in the future of Southwest’s People by maximizing Passenger revenue in their assigned markets. This role works collaboratively with Teams throughout Revenue Management in order to understand markets and implement price points and competitive fare moves in these spaces. This Associate Analyst is responsible for markets of up to $500M annually, which includes working within top commercial priorities and expeditious fare changes in tight deadlines. The Associate Revenue Management Analyst is passionate about continuous learning and sharing knowledge, and they’re excited to contribute to the innovative, high-performing, and highly visible Revenue Management Department. They’ll have the opportunity to learn and grow in their expertise each day and pilot the future of Southwest Airlines.
Additional Details:
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
- Monitor and analyze market performance and forecast to identify revenue opportunities
- Maintain and adjust market pricing and inventory position to improve revenue
- Analyze forward-looking demand trends in assigned markets and cities
- Deliver well-written post-analysis on assigned markets as requested by leaders
- Identify outliers in forecasting system and make appropriate actions
- Collaborate with team in managing holidays and special events; conduct and present analysis on revenue performance within market scope
- Maintain analysis utilizing Excel functions including, but not limited to: pivot tables, formulas, lookups
- Collaborate with the Revenue Management team to maximize revenue
- May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
- Ability to solve complex analytical problems
- Ability to interpret data, draw implications and modify approach as needed
- Skilled at taking both the big picture and details into account and making the right decision
- Skilled in synthesizing action plans and communicating to others
- Ability to prioritize own work
- Ability to make decisions in an ambiguous environment and actively make trade-offs considering the highest revenue opportunity or greatest sense of urgency
- Ability to maintain composure, work quality, and other skills during stressful situations
Education
- Required: High School Diploma or GED
Experience
- Entry level experience, developing skills and knowledge in:
- Analytics
- Quantitative analysis
- Preferred: Experience with SQL or Alteryx
- Preferred: Airline, Revenue Management, or Hospitality experience
- Preferred: Experience with a Revenue Management project
- Preferred: A degree or in the process of completing a degree with a major, or minor in Aviation, Analytics, Economics, Engineering, Finance, Math, Statistics, Supply Chain, Marketing, or Business-related field, or similar degree
Licensing/CertificationPhysical Abilities
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
- Competitive market salary of $68,000 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents (including pets)
- Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
- Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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