Receptionist & Administrative Support Officer

About the Program 

Abt PNG Management Services is a shared services platform supporting five programs based in PNG. 

The five programs include:

• Australia PNG Economic Partnership (APEP)

• Australia PNG Subnational Program (APSP)

• PNG Australia Transition to Health (PATH)

• PNG Partnership for Improving Education (PIE)

• PNG Women's Lead (PNGWL) 

   

   

The Abt PNG Management Service department supports the delivery of the above mentioned Abt Programs through corporate services functions across seven teams including Finance & Travel, People & Culture, Procurement, Grant Management, Legal & Contracts, ICT, Facilities & Logistics and Safety & Security.   

About the Opportunity 

This role provides front office and administrative support to ensure smooth day to day running of the office. 

Key Responsibilities 

This role will be responsible for;

• Answer and direct incoming telephone calls and walk-in enquiries in an effective and efficient manner and maintain a visitor register book. 

• Provide support to maintaining stationery supplies, office equipment and cleaning services in an effective and efficient manner.

• Assist with the stocktake and ordering of office stationery and supplies.

• Obtain quotations and provide support with raising purchase orders as required.

• Issue prepaid phone credits ensuring to replenish the portals monthly.

• Provide support to the organisation of events and catering for official functions and meetings.

• Monitor and manage all incoming written communication as directed.

• Work closely with the janitorial team in coordinating support to office activities as required.

• Assist with tasks as directed by the supervisor.

• Always develop constructive and cooperative working relationships with team members and address colleagues and the client in a professional and courteous manner.

• Other duties as directed.

Key working relationships 

Reporting to:

• Senior Procurement Supervisor

   

   

Accountable to:

• Shared Service Managers 

• Chief Operating Officer

• Program Executives

   

About You 

For applications to be considered, a response to the key selection criteria below must be provided. 

• Relevant undergraduate degree/qualification in accounting, business administration or other.

   

• Demonstrated understanding of financial administration and operational procedures.

   

• 2 to 3 years of work experience in a similar role or office administrative role. 

• Strong customer service skills

• Excellent communication and organizational skills

• Independent thinker, able to multi-task and stay focused. 

• Working knowledge of basic Microsoft Office Suite (mainly Word, Excel and Outlook).

• Able to plan and coordinate logistics (when needed).  

• Ability to work independently and as part of a multi-cultural team.

• Excellent time management and organisational skills.

• High level of attention to detail.

• Punctual, responsible, and reliable.

How to Apply

• Please ensure to address the key selection criteria (About You) in a cover letter and submit online along with your CV (as one document) using the link provided in this advert. 

   

• Applications must be submitted personally by the individual only. Applications submitted by a company or organization will not be accepted.  

• The successful applicant will be engaged through an employment agreement determined by Abt. 

Due to the high volume of applications received, only shortlisted applicants will be contacted.

Closing Date: Friday, 22nd May 2026, 12 PM (Midday, local time) #LI-AUSBRIT

Abt Associates is an Affirmative Action/Equal Opportunity employer committed to fostering a diverse workforce. Abt Associates provides market-competitive salaries and comprehensive employee benefits. Local candidates strongly encouraged to apply.

Disclaimer: Abt Associates will never ask candidates for money in exchange for an offer of employment.