Aptos ONE (Retail POS) Onshore Lead

This role owns the functional and technical delivery of Aptos ONE in live retail environments, from design and configuration through pilot rollout, store deployment, validation, and hypercare. The Lead acts as the single point of accountability for Aptos ONE outcomes, coordinating with payments, finance, omni‑channel, network, and store operations teams.

- Own end‑to‑end delivery of Aptos ONE POS, including configuration, pilot rollout, store deployment, and scale readiness
- Lead Aptos ONE platform configuration (stores, lanes, tenders, taxes, receipts, promotions, feature flags)
- Execute and govern pilot store delivery, including readiness, validation, go‑live, hypercare, and rollback
- Lead real‑world POS integrations with payments, Sales Audit, OMS, ERP, and omni‑channel flows
- Own Aptos ONE change management, including versioning, CAB approvals, deployment, and rollback
- Ensure financial accuracy and audit compliance through transaction validation and reconciliation
- Coordinate store deployments and on‑site execution with internal teams and local partners
- Drive operational readiness, hypercare stabilization, and transition to BAU support
- Act as the primary client‑facing Aptos ONE authority for UK and EMEA deliveries
- Collaborate with EUC/MDM teams to enable scalable, zero‑touch POS deployments (value add)

- Core Aptos & Retail Experience
- 10+ years in Retail IT / POS implementations
- Strong, hands‑on experience with Aptos ONE or Aptos POS platforms
- Proven track record of store deployments and rollouts in live retail environments
- Deep understanding of:
    -POS transactions
    -Payments & tenders
    -Sales audit and financial reconciliation
    -Omni‑channel retail flows
- Delivery & Leadership skills : Experience leading end‑to‑end POS delivery with clear ownership models
- Ability to lead cross‑functional teams across IT, store operations, finance, and vendors
- Strong governance, risk management, and decision‑making skills
- Nice to Have Experience working in UK and European retail environments. Exposure to country‑specific fiscal, tax, and compliance requirements
- Nice to Have Exposure to MDM / Zero‑Touch POS deployments (Apple, Omnissa, etc.)

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.