Summary:
Under the leadership of the Senior Manager, the client utilities Intern will act as a bridge between technical utility operations and customer-facing service teams, focusing on enhancing customer satisfaction, supporting project delivery, and improving service processes.
Major Responsibilities
- Tasks include attending pre-planning meetings, site visits, pre and post conference meetings, and conference calls.
- Working with the convention and visitor Bureau and internal leaders on event estimation for future business.
- Attend weekly production meetings to learn about internal operations.
- Learn about and operate the new software technologies.
- Assist our Finance manager in building spreadsheets and other data for review as part of a program to improve efficiency.
- Review and research other facilities as part of an ongoing process of staying competitive and build Comp-Sets to present to senior management.
- Effectively communicate the status of new technologies the department is working with. (Mobile work orders, etc.) to internal managers.
- Daily review and assistance with the workforce using the new technology.
- Train other team members on Lighting systems and new web-based technologies.
- Hold internal meetings with the manager of the Utilities Department to report progress and develop leadership skills.
- Help prepare work orders with floor plans, as necessary, and distribute them to the workforce.
- Spend time with other department managers to get an overall idea of the industry’s best practices.
- Other responsibilities assigned by the Utilities Department manager.
Education and Experience
- Sophomore, Junior, or Senior at a four-year college or university
Skills and Abilities
- Strong technological and reasoning skills
- Excellent communication and interpersonal skills
- Ability to work with and maintain highly confidential information is required
Other Skills and Abilities
- Ability to work under limited supervision and to interact with all levels of staff, including management
- Must be highly motivated
- Must have a professional attitude and appearance
Application deadline: 3/31/2026
