Company Description
TOPdesk is an international Software company specializing in service management with 700 employees in 8 countries and 5,000 customers worldwide. For our office in Kaiserslautern, Delft or Budapest, we are looking for a UX Designer - Design Systems (m/f/d)*.
Your environment
As a UX Designer - Design Systems, you’ll join a multidisciplinary product enablement team, collaborating closely with Product Managers, Engineers, and other UX Designers. You’ll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders.
Job Description
- Adapt the design system to enable accurate prototyping with AI tooling
- Own components, patterns, and usage guidelines from definition to delivery.
- Proactively identify gaps in the enterprise system and translate insights into accessible, inclusive, and scalable solutions.
- Create prototypes to demo, test, and communicate component behavior to stakeholders.
- Facilitate ideation and problem-solving with teammates and stakeholders.
- Ensure consistency and efficiency across the system; propose new components or improvements when needed.
- Define how design and code intersect, including AI-driven and token-aware surface needs.
- Validate and refine components through feedback, usability testing, and data analysis.
- Deliver clear documentation and handover materials for seamless developer implementation.
- Collaborate closely with Product Managers, Engineers, and Designers to shape system decisions.
- Contribute to raising design maturity and improving design processes across the organisation
- Stay current on emerging trends, tools, and best practices in design systems and AI tooling.
Qualifications
- 5+ years of professional UX design experience
- Degree or vocational qualification in design, HCI, or a related field.
- Deep knowledge of design systems; not just how they work, but why.
- Hands-on experience integrating design systems with AI tooling and token-based interactions.
- Skilled in Figma for component and pattern design, prototyping, and documentation.
- Experienced working across design, engineering, and accessibility.
- Confident driving strategic decisions in a product triad.
- Strong collaborator with clear communication across Engineers, PMs, and Designers.
- Passionate about accessibility, inclusivity, and solving complex system-level challenges.
- Proactive mindset; you come with a plan, not just intent.
- Portfolio showing end-to-end design system work at meaningful scale.
Additional Information
Benefits
- Job security: Permanent employment contract
- Remote work: Option to work up to 50% remotely
- Compensation: Holiday bonus, special payments, monthly tax-free benefits in the form of a Mastercard, corporate benefits
- Flexible working models: Full-time and part-time positions, flexible working hours
- Vacation: 30 days of annual leave
- Onboarding: Comprehensive onboarding program and structured training with a dedicated buddy
- Family friendliness: Flexible parental leave arrangements, family-friendly leadership, support for caregiving responsibilities
- Culture: Informal “du” culture, open and collaborative work environment in an international setting
- Development: Individual training opportunities, language learning platform Babbel, and e-learning platform Udemy
- Health & well-being: OpenUp, Wellhub, and in-office massages
- Mobility: Free parking, bicycle parking, bike leasing, and a public transport ticket
You can find a complete list of our benefits here.
Are you interested?
Then we look forward to receiving your compelling application, including your salary expectations, via the application form below.
If you have any questions, your contacts Fabienne Even and Michelle Dhom will be happy to assist you via email at jobs@topdesk.de or by phone at +49 (0) 63162400-444.
Please note that this email address is intended exclusively for inquiries – applications cannot be submitted through it.
* We welcome applications from all interested parties, regardless of their ethnic and social background, age, religion, gender, disability, and sexual orientation or identity.
