Description
The Material Handling Consultant is responsible for selling new, used, rental, and allied material handling equipment to accounts within their local territory and/or book of business. The assigned territory includes parts of Seattle and areas north of Seattle. Finding and developing new customers is as important as maintaining relationships with existing accounts, and both strategies are required to meet sales goals. Material Handling Sales Consultants use the company’s CRM as a tool to manage their accounts and quotes.
ESSENTIAL Duties and Responsibilities:
- Managing relationships at current customers and customers
- Finding and developing new customers using various sales tactics, including cold calling, inside sales, promotions, and research
- Maintaining updated equipment and customer account information in CRM and DIS
- Logging detailed call reports about sales calls and customer updates in CRM
- Negotiating and selling new, used, rental, and allied equipment to customers based on their needs
- Answering customer questions about pricing, availability, and product application
- Organizing and conducting demonstrations of equipment in the field
- Quoting new, used, and allied equipment in CRM, and managing the status of all quotes in the system
- Understanding and communicating all available financing options clearly to customers
- Leading online meetings and completing quality proposals and bids on customer portals
- Working with sales coordinators on sales orders, contracts, credit applications, lease agreements, and other documents to complete the sales process
- Coordinating delivery and pickup of equipment from customers
- Developing sales plans, forecasts, and strategies for specific regions and customers as requested by management
- Communicating and sharing information with the Product Support Sales Representative (PSSR) regarding customer service and parts needs
- Staying updated on all current equipment, new products, and promotions, as well as competitors’ products, pricing, and promotions
- Performing customer service surveys and follow up to ensure customer satisfaction
- Assisting with accounts receivable collections as needed
- Participating in the Bailey Company’s safety, training, and environmental sustainability programs
- Handling other duties and special projects as assigned
Requirements
The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, highly motivated, and able to adapt to the forces around him/her—customers, suppliers, department employees, and co-workers.
Education/Training/Experience:
• College degree
• 2 years of sales experience (preferred)
SKILLS AND ABILITIES
- Great written and verbal communication skills (position requires significant face to face time with both customers and fellow employees)
- Excellent interpersonal and customer relations skills
Compensation:
Compensation for this position begins at $60,000+ annual salary and commission. Actual earnings will vary based on performance and sales results. The base salary and commission structure offered to a candidate will be determined by factors such as relevant experience, skills, and geographic location.
