Learning and Development Coordinator

We are currently looking for a Learning & Development Coordinator to join our People Function within the Corporate group.

This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU.  

Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.

We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.

Who are we? 

The Medicines and Healthcare products Regulatory Agency enhances and improves the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.  

The People function is part of the Corporate Group, along with Finance, Commercial and Infrastructure and Laboratory Services functions which are led by the Chief Finance Officer. The People function is separately led by the Chief People Officer, who is a member of the Unitary Board. 

The People function focusses on: attracting and retaining the best people, developing exceptional people and leaders, valuing diversity, and promoting wellbeing and health, investing in a healthy culture, and enabling great performance and delivery.

What’s the role? 

The role sits within the newly established MHRA Academy team which is a new and exciting initiative aiming to set standards for MHRA Regulatory training and accreditation ensuring that the learning and development provided to key front-line colleagues is of the highest quality. Reporting to the Academy Lead, this pivotal role will provide comprehensive learning and development based operational and business support to ensure that all projects related to the successful design, implementation, and delivery of the Academy curriculum and products are delivered on time.  This role will provide an ideal opportunity for a highly organised individual early in their learning and development professional career who is looking to consolidate and develop their knowledge and skills around all aspects of the learning cycle.   

Key responsibilities: 

• Project Planning and Coordination - including the development and maintenance of project plans, progress tracking of deliverables, stakeholder management and the organisation and prioritisation of key actions and coordinating the end to end delivery of curriculum content across assessor and inspector streams. 

•  Learning Management System (LMS) Support - Working with the Curriculum Manager to utilise LMS functionality to ensure an optimal learner experience. Collating, analysing, and interpreting learning and performance data, including the preparation of high-quality dashboards and reports to support continuous improvement and compliance requirements. 

• Communications and Knowledge Management -including drafting and disseminating communications to promote the Academy's work, including internal newsletters, updates, and campaign material and overseeing content updates and knowledge sharing through internal platforms ensuring materials are accurate, engaging, and accessible 

• Stakeholder Engagement - Acting as the central coordination point for internal and external Academy stakeholders and preparing professional, audience-tailored presentations, briefings, and meeting packs to support engagement and communication

Who are we looking for? 

Our successful candidate will have the following: 

• Experience of using a Learning Management System  

• Experience of successfully managing competing different projects within the same time frame to deliver on shared objectives

• Delivery at pace skills to ensure delivery of timely quality outcomes, through effective time management and organisational skills and providing the right resources to do the job, reviewing and adjusting performance

• Managing a Quality Service skills to develop, implement, maintain and review systems and services to ensure delivery of professional excellence. 

• Effective Communication & Influencing skills capable of introducing different methods for communicating learning related information, including making the most of digital resources.  

Person Specification: 

Method of assessment: A=Application, I=Interview

Behaviour Criteria:

• Managing a Quality Service (A, I)

• Delivering at Pace (A, I)

• Communicating & Influencing (I)

• Working Together (I)

• Making Effective Decisions (I)

Experience Criteria:

• Experience of successfully managing competing different projects within the same time frame to deliver on shared objectives (A, I)

• Experience of using a Learning Management System (A)

Technical Criteria:

• Desirable: a formal project management qualification (A)

If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! 

Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careers@mhra.gov.uk 

The selection process: 

We use the Civil Service Success Profiles to assess our candidates, find out more here. 

• Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. 

• Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. 

In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of: Provide an example in a learning context of when you implemented or directly contributed to, a process that exploited the use of a Learning Management System. 

Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description. 

Use of AI in Job Applications

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible. 

Closing date: 21 May 2026

Shortlisting date: 29 May 2026

Interview date: 15 & 16 June 2026

If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk 

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. 

Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks.

Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:

• Laboratory-based roles working directly with known pathogens

• Maintenance roles, particularly those required to work in laboratory settings

• Roles that involve visiting other establishments where vaccination is required

• Roles required to travel overseas where specific vaccination may be required.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. 

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.

Individuals appointed on level transfer will retain their existing salary and are responsible for ensuring they fully understand the financial implications of any potential move and the impact (if any) on their terms. If an individual is in any doubt, they should seek clarification before accepting a job offer.

Staff joining on promotion will receive up to a 10% increase of their current basic salary, or the pay band minimum, whichever is the greater.

The individual will not retain any allowances paid by the former department/Agency, unless there are special circumstances, such as a reserved right to those allowances on transfer.

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact careers@mhra.gov.uk.

In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact careers@mhra.gov.uk   

If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk 

info@csc.gov.uk 

Civil Service Commission 

Room G/8 

1 Horse Guards Road 

London 

SW1A 2HQ 

About Us

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

The agency is made up of c.1300 staff working across two main centres and peripatetically across the UK and abroad.

The agency consists of Corporate, Digital & Technology, Enablement, Healthcare Quality & Access, Partnerships, Safety & Surveillance and Scientific Research & Innovation.