Reporting To: Salesforce Product Owner / CIO
Role Focus: Technical Execution & System Maintenance
We are seeking a Technical Salesforce Administrator to join a dedicated Salesforce team. Working closely with the Product Owner and Business Analyst, you will serve as the primary technical lead, translating discovery outputs into effective and scalable system solutions.
This role focuses on maintaining the integrity of a Sales Cloud implementation completed in late 2025, delivering clean, technical-debt-free builds, and ensuring long-term internal capability as external partners transition out.
Technical Execution
Translate business analysis documentation and user stories into technical solutions
Build and optimize solutions using Advanced Flow Builder, Validation Rules, and custom declarative tools
System Maintenance
Act as the technical guardian of the production environment
Perform regular system health checks, manage releases, and ensure compliance with Salesforce governor limits
Knowledge Transfer (Transition Phase)
Work closely with the outgoing integration team to gain full understanding of existing configurations and customizations
Operational Support
Handle Tier 2–3 technical escalations requiring advanced system knowledge beyond standard help-desk support
Data & Environment Management
Manage sandboxes, deployment cycles (Change Sets or DevOps tools), and data backups
Ensure system stability and minimal downtime for global teams
3–5 years of hands-on Salesforce Administration experience, with strong emphasis on declarative (low-code) development
Advanced expertise in Salesforce Flows, including loops, collection filters, and sub-flows (required)
Experience working in professional services environments (e.g., consulting, recruitment, executive search) is an advantage
Strong understanding of data privacy, security, and complex sharing models
Highly detail-oriented with a focus on clean documentation and sustainable builds
Self-managed and responsive, with experience working in Agile environments and delivering within structured sprint cycles