$47,070 – $54,130SeniorFull Time
Title: Lead Tipper Inserter Tech - Position 01477
State Role Title: Admin and Office Spec III
Hiring Range: $47,070 - $54,130
Pay Band: 3
Agency: Department of Motor Vehicles
Location: DMV Headquarters, Richmond, VA
Agency Website: www.dmvnow.com
Recruitment Type: Agency Employee Only - A
Job Duties
This position is open to current DMV employees only. The Virginia Department of Motor Vehicles is seeking a Lead Tipper/Inserter Technician. The Inserter and Tipper Lead oversees the production and mailing operations within the DMV, ensuring the accurate and timely preparation of customer-facing materials. Reporting directly to the Printing Services Manager, this role involves managing Inserter and Tipper machines, troubleshooting equipment issues, maintaining compliance with DMV and postal standards, and supervising staff to ensure seamless operations. The position requires technical expertise in production equipment, strong organizational skills to manage schedules and prioritize tasks, and collaboration with vendors to secure materials and resolve issues. By maintaining high-quality standards and efficient workflows, this role directly supports the DMV’s mission of providing reliable and timely services to the public.
The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values. We live them!
Minimum Qualifications
•Comprehensive understanding of inserter and tipper production workflows, including setup, operation, quality control, and troubleshooting of high-speed printers
•Proficiency in operating and maintaining Inserter and Tipper machines, postage meters, and material handling equipment
•Experience with mailing software for address validation, barcode generation, and postal compliance
•Knowledge of state and federal compliance regulations, including OSHA standards and document security protocols.
•Strong attention to detail to ensure the accuracy and quality of printed materials and adherence to production standards.
•Advanced problem-solving skills to diagnose and resolve equipment malfunctions quickly.
•Effective time management skills to handle multiple tasks and meet deadlines in a fast-paced environment
•Ability to train and mentor staff on equipment operation, inserter and tipper operations, and compliance with production protocols
Additional Considerations
•Familiarity with DMV systems such as CSS, OnBase, and MoveIt for managing production data and documentation
•Advanced expertise in troubleshooting high-speed inserters and coordinating complex production workflows
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.
All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).
Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT
Contact Information
Name: DMV Employment
Phone: 804-367-0528
Email: employment@dmv.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
