CA$60,000 – CA$70,000Full TimeEN
Who we are
At Yorkville University and Toronto Film School, we believe education is more than the pursuit of knowledge – it is a catalyst for transformation. Our mission, grounded in democratizing education, is to create access for learners from every background and empower them to achieve their aspirations and advance their careers.
We are committed to delivering rigorous, flexible programs that are both personally fulfilling and professionally rewarding, while contributing to the betterment of society. Since 2004, Yorkville has been among Canada’s few private, for-profit, fully accredited degree-granting universities, with campuses in Ontario, British Columbia, and New Brunswick. Together with Toronto Film School, we offer creative and academic pathways at both the college and university levels, cultivating a multidisciplinary environment where innovation and the arts converge.
Our community is vibrant and diverse. Many of our learners are adults balancing education with careers and personal commitments. Every member of our team – whether in teaching, operations, or technology – is dedicated to removing barriers and expanding access. Together, we deliver flexible, industry-informed learning that leads to meaningful opportunities.
At our core is human connection – guiding people to reimagine their futures in a community defined by opportunity, creativity, and growth.
Who we need
Reporting to the Director, IT Experience, we are hiring an IT User Training Coordinator to support the successful rollout, adoption, and day-to-day use of technology across the organization. As our new IT User Training Coordinator, you will lead engaging virtual and in-person training sessions, support onboarding initiatives, create user-friendly training resources, and help students, faculty, and staff confidently navigate institutional systems and tools. This is a highly visible and collaborative role that blends technology, facilitation, communication, and user experience.
This is an existing full-time hybrid role based in Toronto, working four days per week on-site, alternating between our 85 Richmond and 120 Bloor campuses, with occasional travel between our BC and Fredericton campuses to support onboarding, orientation, and training activities.
What’s in it for you
Impact and visibility. You will play a key role in helping students, faculty, and staff successfully adopt and use technology across the organization. From onboarding and orientation to training delivery and user support, your work will directly influence the day-to-day experience people have with institutional systems and tools.
A highly collaborative and people-focused IT role. This is an opportunity to combine technology, communication, facilitation, and relationship-building in a visible role that works across departments and campuses. You will partner with teams throughout the organization, deliver engaging learning experiences, and become a trusted resource for technology adoption and user engagement.
Exposure and career growth. You will gain experience across digital adoption, training, onboarding, communications, and IT operations while building relationships across the business. Over time, this role can create pathways into project coordination, process improvement, technology planning, architecture, or other areas within IT and the broader organization.
As our new IT User Training Coordinator, you will:
You have
Why work at Yorkville University?
At Yorkville University and Toronto Film School, we are united by a shared purpose: placing the student experience at the heart of everything we do. Whether you are teaching, designing curriculum, advising learners, advancing technology, or supporting operations, your work directly fuels learning potential, strengthens inclusive communities, and fosters purposeful curiosity.
Here, professional growth is part of our culture. In your role, you will have opportunities to help the launch of career-relevant programs, expand your expertise, and access tuition-free courses across our institutions - from certificates to master’s degrees. Curiosity, initiative, and innovation are encouraged, and your ideas can move from vision to reality.
Our scale offers the best of both worlds: the reach and stability of a national institution combined with the agility of a mid-sized organization, where contributions are visible and valued. You will be part of a diverse and inclusive community where authenticity is celebrated, collaboration is expected, and impact is shared - on learners, colleagues, and your own professional journey.
At Yorkville and Toronto Film School, your work does more than make a difference. It empowers others to achieve their potential, while giving you the opportunity to realize yours.
Compensation philosophy
At Yorkville University and Toronto Film School, we believe compensation should be fair, straightforward, and supportive of your growth. Our salary ranges reflect progression from learning in the role to excelling, with each offer based on skills, experience, and role complexity.
This position offers an annual salary ranging from $60,000, a midpoint of $65,000, and a maximum of $70,000. Established hires typically start near the midpoint, while the upper range is reserved for those with deep expertise and sustained contributions. Offers below the midpoint recognize strong potential with room to grow.
We strive for equitable, consistent pay, though rates may vary within the same role based on performance, specialized knowledge, and impact.
We welcome conversations about compensation throughout the hiring process.
Join us
We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we seek, express your interest.
What you can expect from our hiring process:
Diversity, equity and inclusion are a critical component of life at Yorkville University and Toronto Film School and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community and other equity-seeking groups.
Yorkville University is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation for disability, please notify Human Resources at 1-877-429-4029.
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