Regional Training Manager

Position Overview:
The Regional Manager of Training plays a critical role in building organizational capability through high-impact training and development initiatives across assigned markets. This role is responsible for
delivering compelling, results-oriented training programs that align with company goals and drive
performance improvement across frontline and field leadership roles. The Regional Manager of Training
partners closely with field operations to assess needs, deliver content, and coach leaders in best
practices, while also contributing to content development, instructional design, and performance
analysis. This role requires a dynamic facilitator with excellent communication skills, strong business
acumen, and the ability to translate operational goals into effective learning strategies.

Essential Functions:
• Deliver classroom-based and field training sessions in a manner that generates excitement, buyin, and enthusiasm from attendees and market leaders; must be comfortable, confident, and
compelling as a classroom facilitator.
• Assess organizational needs for training by frequently communicating directly with District
Managers, site managers, superiors, and other employees, soliciting feedback and measuring
behavior changes.
• Analyze (financial) results to evaluate brand/organizational performance strengths/deficiencies,
determining immediate training needs, and adjust strategies accordingly.
• Ensure the brand/market’s training department is perfectly aligned with the organization’s
strategic goals.
• Contribute to the development of impactful training programs that make the best use of
available resources to generate replicable and tangible results.
• Update training programs to ensure that they are current and relevant; constantly adjusting
coarse curriculum as needed.
• Contribute to the creation of online learning modules and other educational materials for
employees (to include the creation of training videos).
• Create high-quality/useful printed training materials, either crafting from scratch (if necessary)
and publishing in-house, or utilizing vendors to print/produce.
• Teach training methods and skills to managers and supervisors on-site (train the trainer).
• Evaluate the effectiveness of training programs and instructor performance by using analytics,
surveys, financial data, and soliciting feedback from team members.
• Maintain updated employee rosters and training completion tracking to ensure accurate
reporting of both training successes/accomplishments as well as needs/obstacles.
• Other duties as assigned.

Education and Experience:
• A bachelor’s degree is preferred but not required in education, human resources, business, or related field
• Minimum of 5 years of experience in training, instructional design, or learning & development,
preferably in a multi-unit retail, service, or hospitality environment
• Proven experience facilitating training sessions for both front-line team members and
field leadership
• Strong understanding of adult learning principles and performance consulting

Knowledge, Skills, and Abilities:
• Confident public speaker and facilitator with a strong stage presence and interpersonal skills
• Ability to analyze business performance
• Advanced Microsoft Office Excel skills. and align training interventions accordingly
• Skilled in both instructional design and live delivery of training content
• Excellent written and verbal communication skills
• High degree of initiative, adaptability, and creativity
• Proficiency in Microsoft Office Suite and learning tools such as Articulate, Canva, or Adobe
Creative Suite a plus
• Strong attention to detail and critical thinking skills
• Strong leadership skills with the ability to organize, motivate, and instruct

Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer
• Occasional travel to operating locations, field teams, and integration sites, travel approximately 25%
• May require working outside of standard hours during peak implementation or acquisition periods

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in
this position. Employee(s) will be required to follow any other job-related instructions and to perform any other jobrelated duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification
to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will
possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this
document are the minimum levels of knowledge, skills, and abilities.

Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable
accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to
participate in the job application or recruitment process, please contact the Human Resources department and
identify the type of accommodation or assistance you are requesting. Do not include any medical or health
information in this email. The Human Resources team will respond to your email promptly.

Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites
all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal
opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by
and subject to applicable federal, state and local laws.

We use E-Verify to check employment eligibility:
https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.everify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20