Service Technician III

ESSENTIAL FUNCTIONS:

· READS AND REVIEWS JOB CARD AND PROCESSES ACCORDING TO DEPARTMENT

· REVIEWS THE WEEKLY WORK IN PROCESS WITH THE SUPERVISOR TO MAKE SURE THE RIGHT ORDERS GO THROUGH THE ASSEMBLY LINE AT THE RIGHT TIME.

· MATCHES WORK FOR OPERATORS BASED ON ORDER NUMBER AND CUT NUMBER.

· FILLS OUT FINDINGS AND TRIM RESTOCK FORM TO REPLACE ANY THREAD AND TRIM THAT IS NEEDED FOR THE CUTS GOING THROUGH THE LINE.

· SIGNS UP MACHINES THAT NEED REPAIRED IF SUPERVISOR IS NOT AVAILABLE.

 

ADDITIONAL RESPONSIBILITIES:

· COMMUNICATION WITH ALL SEWING OPERATORS.

· ABILITY TO LOOK AHEAD AND PLAN FOR POSSIBLE SLOWDOWNS OR SEWING OPERATORS OUT OF WORK.

· THE SERVICE PERSON ALSO HANDLES RECUTS AND ENTERS THE INFORMATION FROM THE JOB CARD IN TO THE QUALITY COLLECTION PLAN IN ORACLE.

 

 

EDUCATION & EXPERIENCE QUALIFICATIONS:

 

· High School diploma or GED

· Must be able to read and comprehend English language instructions

· Positive attitude and demonstrated ability to work well with a team

· Good attendance record

· Ability to navigate a computer

 

 

PHYSICAL REQUIREMENTS:

· Standing, sitting, walking, bending as needed.

· Hearing and vision required to be within normal ranges with or without correction.

· Using proper lifting technique may be required to lift objects up to 40 lbs.

· May be required to operate traditional office equipment including computers, copiers, fax machines and telephones if needed.

 

MENTAL REQUIREMENTS:

· Displays ambitious, positive attitude

· Interpersonal skills to build relationships with site leadership and team mates. May be required to occasionally interact with customers.

· Ability to manage multiple priorities, meet deadlines, work proactively and independently in a fast-changing environment

· Good communication skills (verbal and written)

 

RELATIONSHIPS &CONTACTS:

· Communicates with site leadership, immediate supervisor and team mates. May occasionally encounter customers and suppliers and corporate staff.