Sales Executive
Buckman – Grand Rapids, MI
Location: Remote
Language: English
Travel: up to 75%
Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.
Position Summary
Primarily responsible for SAPPI Cloquet mill, with additional responsibility for Cornell Manufacturing. Prospecting territory would include UPM Grand Rapids, Liberty Becker MN, and PCA International Falls. This includes current business at SAPPI and Cornell with additional high percentage funnel projects for SAPPI in the pulp mill. Primary tasks include full closure of the currently pumping MCAi evaluation and closure of projects in the pulp mill.
Key Outcomes/Responsibilities
Customer Satisfaction: managing the relationship with the customer in a manner that makes Buckman attractive and prevents attrition.
Actions: Business reviews, service reports (customer requested subjects and frequency), customer entertainment (lunch, dinner, teams building exercises), providing savings projects, responding to service calls as needed, data mining for issues as requested
Continuous improvement: Sales Executives should bringing savings projects to the customer to help improve the process (>10% of sales each year).
Actions: proposing chemical and/or digital solutions to lower customers costs, identifying process changes and assisting customer with implementation, optimizing applications or process variables/controls
Account Growth: Sales Executive should reach annual sales targets by increasing volumes or obtaining new applications
Actions: commercial new applications, increasing volumes of existing applications to improve customer performance, working with sales manager to identify target applications
Reporting/service: Servicing the account in a manner that keeps the customer happy.
Actions: writing service reports, application testing and monitoring, business review with customer, process and application troubleshooting, responding to service calls, maintaining equipment
Basic Qualifications
Competencies
We appreciate the interest of recruitment partners, but we are not engaging external agencies for this role.
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