Dispatcher Monday-Friday 11:30am-8pm$22.50/Hourly
Flex to cover 6am-8pm as needed About Us Join MedSpeed and help deliver health! We’re a healthcare logistics company partnering with organizations nationwide to transport vital medical supplies and specimens. At MedSpeed, teamwork, integrity, and growth drive everything we do. If you’re passionate, driven, and ready to make a real impact, we want to hear from you. Today, we have a nationwide presence with locations across the U.S., yet we’ve never lost the entrepreneurial spirit and close-knit culture that defined us from day one. Our people are at the heart of what we do and how we support our customers. We work as one team, we keep our promises, and we get better every day. These aren’t just words; they shape how we support each other, grow together, and deliver real impact. Why become a MedSpeeder? Take a look at what MedSpeed offers: - Training Provided – Our Blue Shirt Certified program ensures you excel in your role.
- Opportunities for Career Advancement – Over 50% of our market managers have been promoted into their roles.
- Medical, Dental, Vision and FSA – We offer plans that help you and your family take care of your whole self.
- 401(K) – Helping you make good financial decisions today and for the future.
- On-Demand Pay - MedSpeed offers
early access to the money you've already earned. - Paid Time Off – We value well-being and encourage work life balance.
- Company Vehicle – No need to worry about maintenance or gas reimbursement.
- Fixed Schedules – Schedule consistency and predictability
What you will be doing as a MedSpeed Medical Driver: - Most of your day will be spent in a company-owned vehicle, safely driving and transporting lab specimens, medical records, pharmaceuticals, x-rays, hospital supplies, interoffice mail and related materials
- Operate a hand-held scanning device to accurately track items through the transportation cycle
- Strictly observe operating policies, procedures and service schedules
- Present a professional image to clients and the public through appearance and interaction
- Load and unload company vehicles with appropriate equipment
- Demonstrate safe and courteous driving behavior
- Conduct pre/post-trip vehicle inspections and maintain a clean, neat and orderly vehicle
- Route duties vary based on client and business needs, and LSRs must be able to perform all duties across all routes they may be assigned. Route assignments may change from time to time.
- Demonstrate teamwork, cooperation and adaptability with teammates and clients
- Build and nurture a collaborative MedSpeed team culture
What you will be doing as a Dispatcher:- Monitor and route assigned customer orders while meeting all corporate guidelines and performance standards
- Create effective routes using routing tools and local knowledge to make efficient transports based on priority and location
- Address general questions about MedSpeed service process. Effectively handle issues and solve problems that arise on orders with effective communication skills
- Log, track and appropriately document all issues utilizing on-line systems and procedures, and in accordance with all applicable guidelines and requirements
- Perform skills necessary to create a high-quality customer experience, as reflected through acceptable, quality monitors and customer feedback
- Work with market management team for all routing/dispatch needs on a day-to-day basis as well as on longer term improvements
- Maintain current knowledge of MedSpeed service policies, procedures, and specific client requirements
- Sort and organize warehouse supplies
- Work with market management team on additional warehouse tasks
- Work to promote MedSpeed culture
What you need to become a MedSpeeder:- High School Diploma, GED or equivalent
- Work experience in up-tempo environments preferred
- Demonstrate appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness, and other skills as identified
- Demonstrate excellent verbal and written communication skills
- Great attitude that aligns with our culture of working as one team, keeping our promises, and getting better every day
- Ability to effectively manage time and multi-task
- Ability to maintain high level of punctuality and consistent, reliable attendance standards
- Process-oriented mindset focused on continuous improvement, excellent problem-solving skills
- Collaborative work style, able to work well within and across departments
- Ability to enter data accurately at a given speed
- Strong typing and computer skills
MedSpeed partners with clients in healthcare environments, including hospitals, physician offices, and laboratories. Safety, trust, and compliance are essential in our partnerships. As a condition of employment, all candidates receiving an offer must complete a criminal background check, drug screen, and motor vehicle record (MVR) review. All results are evaluated in accordance with company policy and applicable federal, state, and local laws, including those governing the use of background and driving record information in employment decisions. Visit us online at www.medspeed.com to learn more about our great organization. Please beware of fake job offers. MedSpeed only contacts candidates through official channels and never requests personal information outside of our secure application process. All position openings are at www.medspeed.com
