Shipping Export Manager

Company Description

Stannah is a family-owned manufacturing and engineering company.  Our products move people and goods in and around homes and buildings.  We make life easier for people. We do this by improving access for greater convenience and independence.  

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business.  The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. 

Job Description

Shipping Export Manager Jobs in Andover at Stannah – Join Our Team!

Stannah have an exciting opportunity for a Shipping Export Manager to join the Global Logistics Department based at Stephenson Close, Andover.

This role will lead Stannah global dispatch and export operations, ensuring compliance with UK and international customs regulations, optimising transport performance, controlling costs, and delivering a reliable end-to-end shipping service for internal and external stakeholders.

As Shipping Export Manager, you will oversee the global shipping function, managing a team of Shipping Coordinators, compliance, and accounts personnel. You will also work closely with freight forwarders, customers, and internal teams to drive operational excellence and continuous improvement across logistics operations.

As the Shipping Export Manager you will work 08.00 - 16.45 Monday to Thursday, 08.00 - 13.00 Fridays. This role is a fixed term maternity contract for 12 months.

This is a great opportunity for an experienced logistics professional with strong international shipping and customs expertise who is looking to take the next step in their career within a fast-paced global environment.

To be successful as the Shipping Export Manager, it is essential that you have previous experience in managing a team in international shipping, export management, customs compliance, and supply chain operations. Experience working closely with freight forwarding companies, customs brokers, and managed trade services would be highly desirable.

Shipping Export Manager Responsibilities:

• Ensure all import and export operations comply with UK and international trade regulations and customs requirements.
• Act as the key point of contact between freight forwarders, Stannahs businesses, and external customers.
• Lead and manage the global shipping team to ensure operational targets and lead times are achieved.
• Manage supplier relationships, freight forwarding performance, and logistics risk assessments.
• Lead RFQ and supplier negotiation processes to deliver cost savings and service improvements.
• Drive continuous improvement initiatives across logistics networks and operational processes.
• Monitor and report on KPIs, quality standards, customer service performance, and shipping accuracy.
• Support strategic logistics planning, network optimisation, and cost reduction activities.
• Ensure all operations are carried out in line with Health & Safety requirements and Standard Operating Procedures.
• Coach and develop team members, creating training plans and supporting performance improvement activities.

Please see the full job description here: Shipping Export Manager job Description

Qualifications

Shipping Export Manager Requirements:

• Relevant vocational qualification or equivalent experience in import/export operations and customs compliance is desirable.
• Strong knowledge of international shipping protocols, trade compliance, and supply chain management.
• Experience working with freight forwarders, customs brokers, and international logistics providers is essential.
• Excellent communication, presentation, and stakeholder management skills.
• Strong organisational skills with the ability to prioritise workloads and meet deadlines.
• Proven leadership experience with the ability to coach, motivate, and develop teams.
• Experience driving continuous improvement and problem-solving initiatives.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Additional Information

If you have previous experience working as a Shipping Export Manager, Export Manager, Logistics Manager, International Logistics Manager, or in a similar logistics leadership role and are looking for a Shipping Export Manager job in Andover, please click the “apply now” button or contact us for further information.

Benefits Include:

• Market Aligned Salary, paid on a monthly basis
• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• 25 days holiday, plus bank holidays
• Holiday scheme to buy extra days’ annual leave
• Pension Scheme. Matched contribution/salary sacrifice
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being
• Enhanced maternity and paternity provision

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.

We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! 

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.