We are accepting applications for the following position:
BELLMAN
The Bellman will be the welcoming face of our property, assisting guests with luggage, transportation, and providing helpful information to ensure a smooth and enjoyable stay.
RESPONSIBILITIES:
- Greet and escort guests to rooms.
- Open doors and assist guests/visitors entering and leaving property.
- Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
- Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
- Transport guest luggage to and from guest rooms and/or designated bell area.
- Assist with luggage storage and retrieval.
- Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
- Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed.
- Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager.
- Maintain awareness of undesirable persons on property premises.
- Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.
- Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
QUALIFICATIONS:
- Minimum one (1) year experience in a hotel.
- Must be at least 25 years old
- Valid Cayman Islands Driver's License
- Ability to handle multiple tasks and work well in environment with time constraints
- Ability to troubleshoot effectively
- Detail-oriented with good organizational skills, performing work accurately and efficiently
- Demonstrate excellent communication skills
- Must maintain a professional image and positive attitude at all times.
- Ability to lift up to 50lbs; sit, stand, walk for an extended period of time
- Must be comfortable working a flexible schedule and have the ability to work outside of normal business hours (i.e. evenings,
- weekends and public holidays, as needed.
Pay Rate: CI$6.56-CI$7.50 per hour +gratuities
Benefits: In accordance with Cayman Islands Law
Location: Hampton By Hilton Hotel
Employment Type: Full-Time
