What you'll bring to the team
- A passion for delivering exceptional guest service with energy and enthusiasm
- Confidence interacting with guests and creating memorable experiences
- Ability to work across multiple areas including retail shop floor, tills and bar
- A proactive approach to upselling products and meeting targets
- Strong teamwork skills and a positive, can-do attitude
- A keen eye for detail to maintain high standards of cleanliness and merchandising
- Willingness to work in a fast-paced, guest-focused environment
Qualifications & Experience
- Must be 18+ (due to serving alcohol)
- Previous experience in retail, hospitality, or customer-facing roles is desirable
- Comfortable handling cash and operating tills
- Confident serving alcohol and adhering to licensing requirements
- Basic understanding of health & safety and hygiene standards
- Good communication skills with the ability to engage guests at all levels
Benefits
Alongside the opportunity to perform to thousands of international guests in your residency, you’ll also receive:
- Monthly Bonus based on guest satisfaction
- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Discounted rates at Merlin hotels all over the world
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
GBP £13.84/Hr.
