Program Manager I

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. 

About the Role

The New York Times is seeking a Program Manager I to drive the delivery of digital experiences that deepen reader engagement and support our subscription business, as well as the platforms that power them.Our products are used by millions of passionate and engaged users every day and our strategy of providing journalism worth paying for has helped us grow our digital subscription and advertising businesses at the same time.

Program managers are core to the delivery of our work and are expected to identify issues, suggest and guide solutions, and help negotiate scope or timelines to advance the work. You will orchestrate this by working with partners and software development teams in different ways–from developing a delivery plan, identifying initiative milestones, managing cross-team dependencies and establishing operating models for initiatives.

Responsibilities:

• Initiative Leadership - Work with your partners to guide software development initiatives from creation through completion.

• Cross-Functional Collaborations - Build effective working relationships with product, engineering, design, data, and other key partners by proactively identifying stakeholders, defining and documenting shared goals, seeking out feedback, and helping teams navigate challenges while keeping delivery on track and responding to evolving needs.

• Visibility - Ensure shared understanding of initiative goals and success criteria across the entirety of teams/partners involved in the program. Communicate and guide a free flow of information with and among partners on all matters.

• Transparency - Track and communicate initiative status, risks, and emergent issues. Organize information so it is accessible and can be kept current with minimal overhead.

• Communication - Effectively communicate technical and delivery details to non-technical audiences and tailor messaging for multiple stakeholders, building toward more senior-facing communication over time. Develop thoughtful written and verbal updates that match the needs of different audiences.

• Impediment Removal - Seek out, track and escalate impediments to the teams' throughput and barriers to program completion.

• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

• You will report to a Senior Program Manager in the PMO.

 

Basic Qualifications:

• 2+ years experience in program management

• 1+ years experience in running digital/software development programs

• At least 3 years of professional experience in an office-based role

• Experience communicating strategies, goals, and program status to on-the-ground teams and partners, with growing experience presenting to senior leadership

• Experience with software development practices and knowledge of Jira, Google Workspace, and other project management tools

 

Preferred Qualifications:

• Demonstrated ability to configure and incorporate generative AI tools, AI-powered agents, and automations into day-to-day program management workflows to enhance efficiency while maintaining human oversight and judgment

• Comfort learning about emerging AI capabilities, including supporting the piloting of AI-powered tools in partnership with engineering, data and newsroom stakeholders, and helping ensure responsible use aligned with The Times's mission and values

 

#LI-Hybrid

REQ-020027

The annual base pay range for this role is between:$110,000—$130,000 USD

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs. 

For roles outside of the U.S., information on benefits will be provided during the interview process.

The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all  backgrounds to apply.

We are  an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.  The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here. 

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email reasonable.accommodations@nytimes.com. Emails sent for unrelated issues, such as following up on an application, will not receive a response.

The Company encourages those with criminal histories to apply, and will consider their applications in a manner consistent with applicable "Fair Chance" laws, including but not limited to the NYC Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For information about The New York Times' privacy practices for job applicants click here.

Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities, and they may even make fraudulent employment offers. This is done by bad actors to collect personal information and money from victims. All legitimate job opportunities from The New York Times will be accessible through The New York Times careers site. The New York Times will not ask job applicants for financial information or for payment, and will not refer you to a third party to do so. You should never send money to anyone who suggests they can provide employment with The New York Times.

If you see a fake or fraudulent job posting, or if you suspect you have received a fraudulent offer, you can report it to The New York Times at NYTapplicants@nytimes.com. You can also file a report with the Federal Trade Commission or your state attorney general.