Discharge Planning Assistant

Company Description

Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.

Job Description

Band 4 : £28,392 - £31,157

Hours: Full time, 37.5 per week

Contract : Permanent 

An exciting opportunity has arisen for a Discharge Planning Assistant to join the team.

The Discharge Planning Team is a 7 day service based at Queen Alexandra Hospital. Reporting to the Clinical Lead, this role will work very closely with allocated wards taking responsibility for supporting the ward staff in managing all discharge pathways and taking on complex cases, under the instruction of Senior Discharge Planners.

You will be a vital part of the hospital’s discharge service working alongside Hampshire and Isle of Wight Healthcare, Hampshire County Council and Portsmouth City Council to ensure a smooth and safe discharge process for our patients. 

We welcome applications from those who are highly motivated, organised and can work autonomously and flexibly to meet the needs of the service. In return you will find this role both challenging and rewarding and will be supported every step of the way.

Please see attached full Job Description for details

Qualifications

Essential

• Computer literacy and Keyboard Skills.
• Experience / Understanding of the healthcare setting.
• Educated to NVQ level 2 / 3, BTEC and knowledge about a range of Trust policies and management procedures
• Be able to learn and participate in Portsmouth Hospitals University NHS Trust computer systems.

Desirable

• Health care experience within a hospital setting.
• Experience in managing discharge planning processes.
• Care Certificate

Skills and Knowledge

Essential

• Excellent communication skills, both orally and in writing, ability to liaise with staff on all levels and adapt communication styles to circumstance.
• Excellent organisational skills both individual and collective and attention to detail.
• Excellent interpersonal skills and proven ability to work in a team and individually.
• Time management skills and ability to prioritise own workload and work to deadlines.
• Ability to prioritise competing demands within a busy environment and be a pragmatic problem solver.
• Ability to gather and compile information for documentation and record keeping.
• Ability to adapt to an ever-changing environment.
• Skill in the use of computers, preferably in a PC windows based operating environment and electronic patient administration systems.
• Ability to effectively lead within the discharge planning remit.
• Ability to use own initiative to make decisions and judgements, but equally understand when escalation is required.
• Ability to ascertain available services within the community.
• Understanding of the critical importance of confidentiality.

Desirable

• Working knowledge of associated external agencies.
• Previous experience working within a cross-functional team.
• Understanding of how complex organisations work
• Ability to train others.
• Evidence of decision making.

Personal Qualities

Essential

• Team player.
• Personable character with strong interpersonal skills.
• Effective verbal and written communication skills.
• Responsive and flexible attitude and approach.
• Good work ethos and willingness to work flexible hours where necessary.
• Ability to solve problems quickly and efficiently with minimal impact on the service.
• Proactive support and use of initiative.

Additional Information

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most. 

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.