Logistics Regional Coordinator

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.   

 

Scope

Based in our Milan Hub, you will manage EMEA import flows, with a specific focus on the Italy-France customs corridor (importing to Italy via French clearance) and UK import operations. Your mission is to act as the regional expert for our Transport Management System (TMS), ensuring financial accuracy, operational efficiency, and strong collaboration between global strategy and local teams.

 

Key Responsibilities

Operational & TMS Management

• Import Coordination: Oversee EMEA import flows, specifically managing the complexity of goods entering Italy with customs clearance performed in France, and supervising all UK-bound shipments.
• Booking Optimization: Monitor and refine bookings made by freight forwarders within the TMS to ensure efficiency and cost-control.
• TMS Leadership: Federate local teams to ensure they use the TMS for daily Track & Trace visibility and performance monitoring.
• Support: Act as the daily “go-to” expert for internal TMS users, providing guidance and troubleshooting.

 

Financial Control & Purchasing

• Invoice Validation: Review and approve transport invoices within the TMS to ensure accuracy against agreed rates.
• Cost Tracking: Monitor transport spending and actively work to reduce costs through smart logistics optimization or price negotiations.
• RFQ Participation: Support the Group’s transport Request for Quotation process and help deploy the global purchasing policy via the TMS.

 

 

Continuous Improvement & Strategy

• Team Engagement: Build strong relationships with local hubs to better understand their needs and reassure them regarding flow management.
• Performance Monitoring: Implement and track key transportation indicators (KPIs) to drive service quality.
• Network Development: Help develop our strategic freight forwarder base and identify alternative transport solutions to meet business goals.
• Compliance: Stay updated on transport regulations, including Dangerous Goods and evolving customs constraints.

 

Experience & Requirements

• Expertise: Deep knowledge of international transport (Air/Sea/Road/Express) and complex customs matters.
• Systems: Expertise with ERP system (SAP) and TMS tools.
• Legal Basics: Understanding of transport contract language and Incoterms.
• Soft Skills: Highly organized, rigorous, and result oriented.
• Mobility: Ability to travel.

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

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