ExecutiveFull TimeEN
Are you organised, client‑focused, and keen to build a career supporting customers after go‑live? We’re looking for a Managed Service Executive to join our growing Managed Service team at CP Digital.
About the team…
This role sits within our Managed Service function, supporting our portfolio of managed service clients post‑implementation. You’ll work closely with the Managed Service Lead and wider delivery teams to ensure clients receive a high‑quality, consistent service, helping them get ongoing value from their NetSuite system. .
About the day to day…
The role blends day‑to‑day client support with structured delivery of small enhancements and improvements. You’ll build strong client relationships, develop your system knowledge, and play an important role in maintaining client satisfaction and retention across the Managed Service portfolio.
Day to day, you can expect to:
At Cooper Parry, we’re in it together. All we ask of our people is that they play all in. You’ll continuously strive to keep learning – whether you’re a trainee or a Partner – and you’ll be brave, stepping out of your comfort zone to tackle new challenges. Above all, be nice. A simple notion, but an irreplaceable part of what makes CP, CP.
You’ll be a proactive, detail‑oriented individual who enjoys working with clients and supporting structured delivery in a fast‑paced environment. You’re comfortable juggling multiple priorities and communicating clearly with both internal teams and clients
In addition to those core values, as a Managed Services Executive you should;
Experience with NetSuite or another ERP system is desirable but not essential, as training and support will be provided.
MacroFin are an award-winning NetSuite Alliance Partner; run by accountants, for accountants. Now part of Cooper Parry - The Rebels of Accountancy, it is an exciting time to be part of this rocket ship.
Launched in 2018, the MacroFin team have looked to flip the Finance ERP model on it’s head, changing the way the systems are implemented. Now boasting a unique finance led approach, resulting in a quicker average go-live, client satisfaction and success.
What do we look like now:
• 40+ team members, including 16 Senior Financial Consultants• Delivered 300+ successful projects for some of the worlds fastest growing and most recognisable brands• Five-time NetSuite Partner of the Year award-winners
Check out our recent achievements:
What's in it for you?
Our people are the beating heart of our culture. We know that if you love working here, and you’re given the trust and autonomy to work in a way that best suits you, you’ll produce amazing results.
That’s why we offer things like:
• Remote role with occasional travel to Cooper Parry office locations & client sites to collaborate with the team and meet clients• Generous holiday entitlement• Funding for employee training courses for continued professional development• Close-knit, collaborative team who promote the sharing of ideas and innovative technical solutions• Bonus Scheme
Feeling supported and welcomed is such a big part of bringing your whole self to work. As an equal opportunities employer, we’ll work with you to ensure you have everything you need to develop your skills and achieve your best.
Get in touch if you have any questions about our commitment to Diversity & Inclusion or about accessibility/accommodations during your application process.
For the attention of agencies - unsolicited CVs will not be honoured. We will only accept CV submissions for roles briefed to you by our Talent Acquisition team.
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