Account Supervisor - Patient Focused

At Remedy Edge, we believe health can’t wait.

The stakes are higher. The pace is faster. And hesitation costs lives.

That’s why Remedy Edge exists—to bring urgency to health.

Urgent thinking. Urgent creativity. Urgent action.

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people—from awareness to action, from delay to decision, from possibility to progress.

Because when health is on the line, every moment matters.

And every edge counts.

Inclusivity

Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity.

Flexibility

At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge.

Who We Are

Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact. Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates. Work that accelerates decisions, advances care, and drives meaningful change for the brands and patients who can’t afford to wait. 

Title: Account Supervisor

Company/Location: Remedy Edge / New York

Department/Discipline: Account Services

Core Competencies: Customer Focus, Interpersonal Savvy and Creativity

Overview: The Account Supervisor (AS)is responsible for developing and overseeing the implementation of marketing strategies for our clients and will be expected to maintain a complete working knowledge of the assigned disease segment and brand goals. The AS will manage client relationships, oversee talent development for direct report(s) and ensure financial goals are attained as outlined in the metrics associated with this role.

Responsibilities:

· Execute strategy, provide brand stewardship and maintain strong client satisfaction on assigned brand(s)

· Communicate client needs to all cross functional partners ensuring projects are on brief and in line with brand strategy

· Effectively present the agency’s recommendations, points-of-view, or strategy documents to clients, taking a leadership role in their preparation

· Work with Project Management to provide accurate and timely product forecasts – while seeking supervisor’s input on critical situations or changes

· Ensure that team members know and follow established agency account procedures, including but not limited to; account files, approval process and status reports

· Develop presentations to sell recommendations to client(s)

· Conduct regular meetings with account group team to discuss client issues, opportunities and work in progress

· Supervise and motivate account group team to ensure a high level of client satisfaction

· Coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant OHGU courses

· Participate in all management courses offered by OHGU as assigned

· Support and/or lead team or agency initiatives as assigned

Qualifications and Experience:

· Bachelor’s degree with a minimum of 3 years of medical marketing or agency experience

· Previous experience managing one or more direct reports

· Superior verbal and written communication skills

· Able to collaborate across a multi-disciplinary brand team

· Excellent presentation skills with an ability to present ideas to brand teams and clients

· Experience working on digital projects or accounts with strong digital focus

· Proficient in Microsoft Office

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

· SALARY RANGE - $90,000 - $116,500

Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.