Community Host

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are looking for a Community Host for our Residential Agency Build to Rent business line.

 

Role Purpose

This role is based on site in South Dublin, within a build to rent scheme.

 

Responsibilities include managing applicants, conducting viewings, organising repair works and dealing with general tenancy related queries as well as organising resident engagement events.

 

The role requires enthusiasm, excellent organisational skills, good people skills and the ability to work under pressure and with a degree of flexibility as no two days are ever the same. This person will report into the BTR Asset Manager.

 

What this job involves

• Being based on site in order to build a personal rapport with residents

• Being the first point of contact for resident queries including maintenance issues

• Responsible for the organisation and completion of residential property maintenance

• Reporting issues on the development/estate to the facility manager

• Periodic property inspections and reporting 

• Handling applicant enquiries and arranging viewings

• Conducting viewings

• Inspection of vacant properties

• Running regular resident engagement events

• Oversight of the day to day operation of the building, including monitoring maintenance works

• Plan and co-ordinate annual leave with line manager to ensure sufficient site cover

• Maintaining high standards of service

 

Sound like you? To apply you need to be / have:

• Confident liaising with clients via phone, email and in person

• Ability to work under pressure with a degree of flexibility and to take control of own workload

• Good interpersonal skills

• Excellent organisational and IT skills although previous knowledge of the property management software is not essential

• Flexible working hours to accommodate evening events and (from time to time) viewings

• Previous experience in a customer facing role is desirable

• Experience within a customer focused environment

• The suitable candidate will be somebody who is seeking to further their career

• Good level of education and fluent English are essential

• Must be eligible to work in Ireland

 

Location:

On-site –Dublin, IRL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.