Vice President, Franchise Sales

Church's Texas Chicken

Employee Job Description

Job Title:          VP, Franchise Sales                 

Reports To:       SVP, Chief Development Officer     

Department:      Development

Job Summary: 

The person in this role will lead and manage all elements related to the advertising, promotion, selection, negotiation, and on-boarding of Church’s domestic franchisees for new unit development, acquisition, and approval for domestic company and franchise restaurants, with the objective of building mutually profitable, long-term relationships. As we continue to expand and develop our Franchise partnerships, building and maintaining relationships based on trust while functioning as a business liaison between our franchise community and the corporate office is a critical component of this role.

Key Duties/Responsibilities:

• Advertising and promotions – lead and direct the design, development, and distribution of all sales, advertising and promotional efforts related to domestic franchise sales
• Selection and targeting – lead and direct the development and on-going implementation of franchisee screening and selection criteria.  Responsible for identifying, attracting, and converting high potential Church’s prospects, who will represent the brand and culture of Church's Texas Chicken
• Negotiation – lead and coordinate the negotiation process with prospective franchisees.  Must be able to effectively and efficiently coordinate with Chief Development Officer, CEO, and CFO in these efforts
• On-boarding – work effectively with the Operations team during the discover phase to confirm we are developing with the right prospects, as well growth approved existing Church’s franchisees
• Reporting and tracking – Responsible for the design and ongoing management of sales and development tracking tools (i.e., pipeline)
• Overall – Work effectively with the domestic franchise team to increase the growth and profitability of the Church’s Chicken domestic franchise system
• Other duties and tasks, as assigned

• Must be able to work effectively across multiple functions within the company (franchise operations, company operations, finance, marketing) and across multiple stakeholders outside the company (franchisees, lenders, deal brokers, investors, board members)
• Must be able to lead and influence through both direct authority and indirect influence

Position Requirements (Education, Qualifications, Experience):

• Bachelors degree in finance, marketing, engineering, or business-related field
• 10+ years of relevant experience
• Knowledge of restaurant operations and negotiation
• Ability to grow and develop high performing teams
• Strong analytical and organizational skills.  Excellent communication, both written and verbal. 
• Strong interpersonal skills, including conflict management, team building, and ability to communicate effectively and help connectivity between the brand and field operations.
• Strong business acumen and analysis skills; capability to understand and explain financial results and impacts

Competencies:

Leadership – Provides guidance and direction to team members and sets expectations accountability for standards of performance.  Serves as a role model to staff and other team members for creating a respectful, productive work environment.  Serves as one of the main drivers of the company’s mission, values and culture, as well as be an advocate for the employees and business alike.

Critical Thinking – Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.

Influencing Others – Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.

Initiative – Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude.

Innovative and Creative – Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems.

Managing Execution – Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.

Negotiating – Presents issues or ideas in a clear and influential manner; maintains an open-minded and non-judgmental attitude; listens to others’ views and empathizes.

Relationship Management – Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.

Strategic Thinking – Gaining perspective on critical and complex issues

Physical Requirements:

Employees must be able to perform the essential functions of the position with or without reasonable accommodation.

1. If you’re hungry for a career that’s fun, fast-paced and loaded with opportunity, then you’ve come to the right place. At Church's®, we’re not your typical quick service restaurant. We make real comfort food that makes a difference in peoples’ lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.

2. Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.