Job description

We are looking for individuals who want to join our team in Vicenza, Italy.
Apply now!

Job Opportunity: Bilingual Support Assistant (English/Italian)
Location: Vicenza, Italy
Start Date: Immediate
Schedule: Full-time (30 hours/week)

Make a Difference Behind the Mission

Bridge language and cultural gaps as a Bilingual Support Assistant at Army Community Services. Your fluency in both English and Italian will help service members, families, and civilian personnel navigate life in Italy with greater confidence and ease. This position offers the unique opportunity to use your language skills to make a meaningful impact during critical life transitions for military families.

This position is an excellent fit for a military spouse or someone with first-hand experience supporting military life, offering both professional fulfillment and scheduling flexibility.

What You'll Do

Provide bilingual assistance (English and Italian) to ACS customers in person and over the phone
Perform non-legal, non-medical translations for service members, families, and civilian personnel
Assist customers with completing documentation and forms in both languages
Support ACS-hosted community integration workshops with translation services
Maintain data tracking and reporting through the Client Tracking System (CTS)
Prepare monthly status reports summarizing bilingual service utilization
Coordinate translation timelines with customers and COR for complex documents
Maintain daily customer sign-in sheets and documentation records
Provide cultural insights to help facilitate smoother host nation integration

What You Bring

You have strong interpersonal skills and an ability to work with diverse populations
You are detail-oriented with strong organizational abilities
You are cultural aware and sensitive to both American and Italian customs

Qualifications

High School Diploma required
Minimum 2 years of experience in administrative functions and customer service
Fluent (Level 4) proficiency in both English and Italian—reading, writing, and speaking
Excellent written and verbal communication skills in both languages
Proficiency in Microsoft Office Suite and Windows-based programs

Why You'll Love It Here

🕓 Flexible 30-hour work week with scheduling options
💻 Unique opportunity to use your bilingual skills daily
🌍 Direct impact on helping families integrate into Italian culture
🤝 Work with an international team supporting the military community
📊 Variety in daily tasks—no two days are exactly alike
🏢 Professional environment on a U.S. military installation in Italy

Ready to Join Us?
If you're excited about the opportunity to make a real impact while supporting the military community, we'd love to hear from you.

Apply today and bring your voice, skills, and purpose to a team that values your experience and your drive to make a difference.

French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Bilingual Support Assistant

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