Full TimeENMiddle East
ABOUT THE COMPANY
Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.
Created in 2007, Emaar Hospitality Group owns and manages a portfolio of hospitality assets and brands including Address Hotels + Resorts, Vida Hotels and Resorts, in addition to serviced residences, leisure clubs, and a comprehensive portfolio of restaurants and spas. The group plans to introduce its brands in key gateway cities and destinations in Europe, India, China, Middle East and North Africa. Emaar Hospitality Group is also the Official Hotel and Hospitality Partner of Expo 2020 Dubai.
ABOUT THE FUNCTION
This function is to ensure exceptional Guest experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our products, by delighting them from welcome until farewell. The function is to plan, organize and directing all housekeeping activities to maintain the established standards of cleanliness set by the hotel and ensure orderliness and attractive condition of rooms, floors, lift landings, corridors and pantries.
WHAT YOU WILL NEED TO SUCCEED
Previous experience in similar and/or related fields in a 5* Hotel.
At least 3-year experience at same level.
Proficient in English Language
Minimum qualification required is High school diploma/degree. Preferably graduate in hotel management.
Organize and oversee all operational Housekeeping while living up to service standards and procedures.
Completion of projects on time
Completion of projects within budget
Completion projects based on quality
Realizing cost efficiencies
Ensure seamless communication with fellow Ambassadors, to enhance service standards.
COMPETENCIES
Put Customer First
Drive for Results
Learning
Resilience
Adaptability
WHAT WE BELIEVE IN
At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.
Customer Focus
Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.
Ownership Mindset
No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.
Fast Paced
Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.
Talent and Tenacity
Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.
Adaptability
We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.
Organize and oversee all operational Housekeeping while living up to service standards and procedures.
Completion of projects on time
Completion of projects within budget
Completion projects based on quality
Realizing cost efficiencies
Ensure seamless communication with fellow Ambassadors, to enhance service standards.
Previous experience in similar and/or related fields in a 5* Hotel.
At least 3-year experience at same level.
Proficient in English Language
Minimum qualification required is High school diploma/degree. Preferably graduate in hotel management.