Works under the Chief Medical Officer and together with the Chief of Pathology / Laboratory to develop and maintain a high-quality service, and cost-effective that is responsive to the needs of the medical staff and executes a plan for appropriate growth.
- Oversees development of Quality Management (QM) plan with Lab Leadership and identifies improvement opportunities.
- Develops a lab-specific dashboard to incorporate elements of American Hospital Dubai's goals of service, quality, growth, cost, and people.
- Oversees Laboratory Quality Improvement (QI) activities and liaises with the Performance Improvement (PI) Department.
- Oversight of the development of policies and procedures that pertain to patient safety and transfusion service functions
- Participates in hospital-wide Quality Improvement (QI) initiatives/committees.
- Promotes a safe working environment in the Laboratory.
- Promotes ethical practices and maintains patient confidentiality.
- Oversees Capital Expenditure (CAPEX) requirements for the Laboratory.
- Evaluates the Laboratory layout and space requirements for maximum efficiency, safety, and standards such as Joint Commission International Accreditation (JCIA), College of American Pathologists (CAP) and the like.
- Supports Laboratory staff at all levels to maintain morale, a proper working environment, and interaction and delegation of management responsibility to supervisory staff.
- Oversees the development of policies and procedures consistent with organizational and accreditation guidelines.
- Formulates a strategic plan for laboratory outreach and marketing of services.
- Manages and directs the Laboratory cost for testing and appropriate staffing, with benchmarking.
- Implements and maintains standards for accreditation.
- Provides input for planning and staffing for Laboratory services in American Hospital Dubai's Clinics.
- Provides educational and developmental opportunities for staff.
- Performs all duties and tasks as per the hospital Code of Conduct and in line with the hospital's Vision and Mission.
- Remains professional at all times and is not involved in any out-of-committee/department discussion regarding policies, data and information obtained within the department and as part of assigned duties.
- Accepts additional duties, within the scope of practice in periods of higher workload, and needs and as assigned by immediate superior.
- Maintains regular working hours as per the employee contract.
- Upholds the hospital values as per the C-I Care Program.
- Promotes and participates in departmental teamwork.
- North American Board Certification or equivalent Western Board Certification in Clinical Pathology
PROFESSIONAL EXPERIENCE:
- Minimum of (5) years' of experience as a Clinical Pathologist in a CAP accredited laboratory of which at least (3) years of experience as a Director of Laboratory Services & Outreach program.
- Evaluation of performance and competencies for Laboratory personnel.
- Experience in quality improvement methodologies, and implementation of laboratory practice guidelines, protocols and pathways.
- Development of laboratory and administrative policies and procedures.
