Contract Type:
Fixed Term (Fixed Term)
About Autoglass® and Laddaw®
We’re a recognised superbrand and we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.
Making a Difference Together.
As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We’ll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you’ll thrive, keep reading.
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Reports To: Senior People Business Partner
Department: People
Location: Hybrid / Bedford (2 days per week)
Contract Type: 12‑month FTC
Role Purpose & Summary
This role is part of our People Partnering team and is critical in leading on complex, high‑risk Employee Relations matters. You’ll provide expert, commercially minded advice to Leaders, acting as a trusted advisor for all ER issues.
Working autonomously, you’ll take ownership of complex ER caseloads while supporting Leaders to build capability, confidence, and a consistent, fair approach to people decisions. Your work ensures our colleagues feel supported, and our organisation continues to embed great leadership and real care.
Responsibilities
Lead and manage complex ER issues
- Act as the primary ER advisor for Leaders, providing decisive, expert advice on complex or sensitive matters including grievances, disciplinaries, long‑term sickness and performance capability.
- Coach and influence Leaders to resolve issues early and effectively, while maintaining compliance and mitigating risk.
Expert guidance across the employee lifecycle
- Advise on a broad range of people matters including maternity/paternity, statutory rights, restructures, and contractual queries—translating technical legislation into clear, practical guidance.
Policy ownership and ER governance
- Proactively manage, review, and update Policies, Procedures, Guidance and Templates to ensure compliance, clarity, and accessibility via our online ER Hub.
- Identify risk areas or trends and escalate appropriately to People Business Partners.
Drive continuous improvement in ER practice
- Analyse ER and People metrics to identify themes and opportunities for improvement, providing insights that inform strategic decision‑making.
- Monitor changes in UK Employment Law and external HR best practice, championing proactive updates to policies and processes.
Systems and data integrity
- Maintain and support the accuracy of people data within Workday, ensuring high standards of integrity and consistency.
Support strategic people initiatives
- Work collaboratively with the People Business Partnering team on wider People projects and organisational initiatives with ER implications.
Skills and Experience
- Proven experience leading complex ER casework autonomously within a commercially focused HR environment.
- Deep and demonstrable knowledge of UK Employment Law and ER best practice.
- Strong decision‑making and coaching abilities, with confidence advising Leaders at all levels.
- A continuous improvement mindset with a passion for high standards and consistency in ER practice.
- Ability to balance business needs with legal compliance, delivering pragmatic, well‑reasoned solutions.
- Excellent communication skills with the ability to translate technical information in a clear, tailored, and empathetic way.
Why Join Us
Because here, you’ll help shape something exceptional.
You’ll be empowered to influence, trusted to lead, and supported by a team who care deeply about people and purpose.
Together, we’re building an organisation where everyone can do their best work—and feel their best while doing it.
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Accessibility: We make every effort to make our web presence accessible to all. Upon request and consistent with applicable laws, we’ll provide reasonable accommodations to individuals who need assistance in the application/hiring process. For assistance, contact us at recruitment@belronuk.com.
