Project Field Tech Engineer

The Field Service Technical Engineer will provide technical support for the project site team.  This is a hands-on position working closely with corporate IT, onsite project team members and 3rd party contractors. 

Salary: $56,000 - $70,000 DOE

PRINCIPLE RESPONSIBILITIES: 

• Install, troubleshoot & repair hardware, software, & peripheral equipment 
• Assist/manage site-wide network setup and support
• Assist with jobsite trailer mobilization and demobilization as required
• Work with site team to proactively address and resolve service requests and/or to gather information necessary to resolve service requests.
• Communicate with other IT team members to resolve issues and expedite work
• Work with 3rd party vendors/support as needed
• Manage service tickets in IT ticketing system
• Effectively determine when to escalate an issue
• Willing to work during non-business hours when necessary to support site moves, local network upgrades, etc. 

ESSENTIAL PHYSICAL FUNCTIONS:

• Standing/Walking/Sitting: Workday is combination of sitting/walking and standing  
• Legs: Must be able to climb stairs - 5% of day
• Hands/Arms: Constant use of hands/fingers for mouse/keyboard/computer use  
• Vision: Visual acuity in near, mid and far range vision. Color vision, peripheral vision, depth perception, hand/eye coordination  
• Hearing: Sufficient to hear conversational levels in person and over the telephone
• Speech: Sufficient to make oneself heard in person, speak in front of groups, and be understood over the telephone and radio  
• Lift/Carry: Up to 40lb computer/drawings- minimal  
• Bending/Twisting: Minimal  
• Kneeling/Crouching/Crawling: Minimal
• Must be able to climb ladders (fixed access and step) -Minimal
• Work at an elevated height- Minimal

ESSENTIAL FUNCTIONS:

• Standing/Walking/Sitting: workday is combination of standing, walking and sitting 
• Must be able to climb stairs: 5% of day  
• Hands/Arms: constant use of hands/fingers for mouse/keyboard/computer use  
• Sight: visual acuity in near, mid and far range vision. Color vision, peripheral vision, depth perception, hand/eye coordination  
• Hearing: sufficient to hear conversational levels in person and over the telephone 
• Speech: sufficient to make oneself heard in person, speak in front of groups, and be understood over the telephone
• Bending/Twisting: minimal  
• Kneeling/Crouching/Crawling: minimal  
• Constant mental alertness, accuracy, and attention to detail required  
• Must be able to work independently, make decisions, and follow through on all assignments  
• Must use creativity, independent judgment, and organizational and problem-solving skills to determine best method to accomplish desired results  
• Must be able to plan and organize work  
• Must possess strong organizational and computer use skills and have a high level of competency to read/write/speak English, and communicate with coworkers
• Licensed to drive a company vehicle

QUALIFICATIONS, SKILLS AND ABILITIES: 

• Minimum of 5 years technical support experience troubleshooting, diagnosing, and repairing PC’s, printers, peripherals, networks, and voice/data connectivity
• Minimum of 3 years experience coordinating, planning & execution of jobsite office mobilizations, moves and demobilizations
• In-depth knowledge of networking topology, routers, switches, WAPs, etc.
• In-depth knowledge of Microsoft Windows Desktop OS, Server OS & O365 applications
• Strong analytical and problem-solving skills
• Must be able to work multiple tasks and between a variety of environments
• Must be a strong team player, self-starter, flexible and be able to work well with a variety of personalities, with minimal instruction, and minimal direct supervision
• Must be well organized.
• Must be willing to travel to support other jobsites
• Willing to train and certified to operate mobile lift platforms
• Construction-related industry experience a plus

Application review will consider without limitation the following criteria: qualifications, education and experience specific to the job description/duties as well as prior experience with Hoffman Construction. Applicants must be able to pass the Hoffman Drug and Alcohol test. 

Hoffman Construction is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. 

This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice. 

**Please note, we are not able to offer sponsorship for this position.**