Position Title: Site Technician - Desktop Support
Location: Camp Humphreys, KOR
Position Type: Full-Time
Security Clearance Requirement: Position requires active security clearance
Certification Requirements:
Years of Experience: 1-3 years related experience
Roles and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provide IT services/support that will ultimately help educate, engage, and empower military-connected students to succeed in a dynamic world.
- Install, connect, configure, upgrade, troubleshoot, diagnose, and repair client computing devices and peripherals.
- Install, connect, and troubleshoot networking devices such as hubs, switches, wireless access points, and server racks.
- Manage users/workstations with Microsoft Active Directory, System Center Configuration Manager, and Microsoft Exchange Server.
- Utilize Microsoft PowerShell to automate daily tasks.
- Utilize standard trouble ticketing software to track outages and customer issues.
- Note – this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.
Education:
- High School Diploma, or equivalent
Preferred Skills:
- Personal Effectiveness/Credibility
- Strong attention to detail
- Ability to work with little supervision
- Proficient verbal and written communication skills
- Ability to work cross-functionally with several departments and prioritize tasks as needed
- Experience with Microsoft PowerShell and Microsoft System Center Configuration Manager
Requirements
- CompTIA Security+
- Security Clearance at the SECRET level
Benefits
Benefits:
- Paid Vacation, Sick Time and Holidays
- Medical, Dental, Life and Disability Insurance
- 401K with Employer Contribution Matching
- Service-Disabled Veteran Owned Business
- Equal Opportunity Employer
- ISO 9001:2015 Certified Company
- www.c4plans.com
