Systems & Automation Engineer

About Ekco

🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

☁️ In a few words, we take businesses to the cloud and back!

🌍 We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, South Africa, Malaysia & Ireland. 

About the Role 
We are seeking an Systems & Automation Engineer to join our Central Services team to
deliver high impact automation solutions, vulnerability remediate and maintain our
patching systems. This is a results driven role, requiring a strong focus on outcomes and
efficiency. You will be responsible for rapidly developing and deploying automation
scripts across various environments, creating scripted automation, hot fix remediation
for Windows operation systems and maintaining our core Patching platforms. 

Key Responsibilities
• Rapidly design, develop, and deliver automation scripts using a range of scripting
languages (e.g. PowerShell, Python, Bash).
• Proactively identify, assess, and remediate system vulnerabilities across
Windows environments and associated infrastructure.
• Manage and maintain enterprise patching systems to ensure timely deployment
of updates and hotfixes.
• Oversee patch compliance reporting and work with stakeholders to resolve
exceptions or failed deployments.
• Collaborate with Service Delivery and Security teams to automate and
streamline patching and remediation workflows.
• Ensure all delivered automation and remediation solutions are reliable, secure,
and well-documented.
• Troubleshoot and resolve issues in automation and patching workflows to
minimise downtime and enhance operational efficiency.
• Support time-sensitive initiatives such as platform migrations, upgrades, and
service improvements through automation and patch management.
• Deliver measurable results against agreed performance metrics, milestones,
and objectives. 

Key Requirements
• Strong experience in one or more scripting languages (e.g. PowerShell, Python,
Bash), with flexibility to adapt to others as required.
• Proven background in delivering automation and vulnerability remediation within
enterprise IT environments.
• Hands-on experience with Windows Server patching, WSUS, SCCM, or
equivalent enterprise patch management tools.
• Solid understanding of Microsoft infrastructure and services (e.g. Active
Directory, Microsoft 365, Windows Server).
• Knowledge of vulnerability management processes, risk assessment, and
remediation prioritisation.
• Familiarity with version control tools such as Git.
• Experience working with ITSM systems such as Freshservice or ServiceNow.
• Strong analytical and problem-solving skills, with the ability to design and
implement practical solutions at pace.
• Ability to produce clear, concise technical documentation to support handover
and ongoing maintenance. 

Desirable Experience
• Exposure to cloud platforms such as Microsoft Azure and their associated
automation and patch management tools.
• Experience with automation and configuration management frameworks (e.g.
Ansible, Terraform, DSC).
• Knowledge of vulnerability scanning tools (e.g. Qualys, Intruder, Rapid7) and how
to integrate them into remediation workflows.
• Background working within a Managed Service Provider (MSP) environment.
Personal Attributes
• Results oriented, with a clear focus on delivering secure, high-quality outcomes
within agreed timescales.
• Self-motivated and able to work independently with minimal supervision.
• Strong communicator, capable of engaging technical and non-technical
stakeholders to drive progress and resolve issues.
• Detail driven and methodical, ensuring consistency, reliability, and accuracy
across all deliverables.
• Proactive mindset with a passion for continuous improvement, automation, and
operational excellence.