MidFull TimeEN
Job Description
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement: This role is categorized as hybrid on MID SHIFT, 5:00 PM to 2:00 AM. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
The Role
The Customs Origin and Solicitation Analyst roles and responsibilities include the following:
Prepare reports and analysis on GMNA Customs Imports correctly and timely executed based on the set standard and methodologies, follows adequate compliance requirements and internal controls, and serves as a repository of expertise in their functional area
Preferential Solicitation for US import, refunds and qualification for duty avoidance, Non-Preferential Solicitation to support US expedited release programs, CCA, various GM warehouse for Country-of-Origin information and US Good Returns
What You’ll Do
Specific duties related to this position include, but are not limited to, the following:
Customs Origin
Perform Customs Origin work in compliance with regulatory requirements and delivery of requests from customers and stakeholders.
Develop deep expertise in the area being supported, USMCA and other Free Trade Agreements with GM North America, includes willingness to work with Global Customs counterparts and contacts to enhance knowledge as well as study GM Policies and Procedures and other external sources.
Lead complex projects that will eliminate non-value adding activities.
Drive and lead calls and discussions with customers, business partners and stakeholders within the Customs space.
Support as back-up in cases of contingency plan, especially for high complex processes.
Support documentation and ensures timely updates of desk procedures as necessary
Customs Solicitation
Support CCA requests and requirements by performing solicitation work and temporary keying of country of origin in the system.
Attend daily IRP- Immediate Response Process – dutiable items crossing into the US.
Support solicitation of American Automobile Labeling Act (AALA) for labeling compliance.
Perform auditing of customs documents and processing on supplier’s behalf ensuring compliance in customs standard
Follow up with Global Suppliers on Customs Documents, both email and phone calls
Communicate Document errors to suppliers. Escalate non-responsive suppliers as needed.
Perform analysis when supplier dispute document address.
Assist and encourage suppliers in using Document Solicitation System and conduct training as needed.
Oversee urgent tasks cascaded to the rest of solicitation analyst, as it comes
In addition, below are the Analyst responsibilities
Responsible for operationally executing and supporting Customs Origin and Solicitation methodologies and processes.
Provide timely and accurate update on the workload as part of Status Reporting.
Produce schedules, reports, analysis, and other work-product as required
Has strong control focus – brings any issues (financial or control-related) forward immediately.
Can present to Senior Leadership and consolidating information in a clear and understandable manner
Ability to collaborate and work with others efficiently, including Philippines peers and colleagues.
Has a strong focus on process improvements to drive quality service and compliance
Your Skills & Abilities (Required Qualifications)
Bachelor of Science in Customs Administration / Business Administration or equivalent
Familiarity in North America or International Customs Policy
Proficient in Microsoft Office applications
Knowledge in MS Access, Knime, Power BI or any automation and AI tool
Flexibility in work hours to accommodate US, MX and PH Time zones
What Will Give You A Competitive Edge (Preferred Qualifications)
Exceptional organizational skills, with demonstrated ability to effectively manage multiple priorities.
Strong interpersonal skills and demonstrated commitment to teamwork and partnerships.
Strong oral and written communication skills to all levels of the organization
Must be detail oriented with a passion for quality.
High customer service orientation
Ability to “learn on the fly” and work in ambiguity.
High level of integrity regarding confidential data (employee survey responses)
Above average English communication skills both in oral and written
Research Custom related issues and provide appropriate resolution as necessary
High level of analytical ability to solve unusual and difficult issues
Various special projects and ad hoc responsibilities including support for internal/external auditors
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Non-Discrimination and Equal Employment Opportunities
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
