SeniorFull TimeENEurope
Want to be a part of a company that’s making a difference?
We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.
🌍 Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.
💡 Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.
📈 Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.
We're on a mission to protect people and the planet by building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.
Our culture code, a set of principles that underpins our values, is our commitment to each other and working better together.
Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!
About the Role
We're a Platform / AI team inside a global SaaS company, sitting alongside the product engineering teams that ship to those workers every day. The work is end-to-end: agent design, evaluation, observability, the platform around it, and the conversations with product partners that decide where AI should, and shouldn't, go.
You'll build AI on top of products that frontline workers in safety-critical industries rely on every day, the stakes are real, and so is the leverage. The platform stack is modern (AWS Bedrock, Strands, LiteLLM, OpenFGA) and the team is small enough that the design choices you make shape how every product line approaches AI.
Key Responsibilities:
Design, build, and ship production AI features
Contribute to and strengthen the shared AI platform
Clear-eyed scoping with product partners - including saying "this doesn't need an LLM." Willingness to push back when the trade-offs don't add up
Own the evaluation and monitoring of AI features you ship
Partner with product teams to make the right AI choices
Produce AI features that demonstrably improve worker safety and compliance
Hold the engineering line across the AI stack
Improvements to the shared AI platform that compound across product teams. Code, evaluation tooling, framework features, and runbooks that make every product team's next AI feature easier to ship.
What we're looking for:
3–5 years of professional software engineering experience.
1–2 years of meaningful production work involving LLMs, agents, or AI systems (oure tenure isn't the signal, what matters is whether you've shipped AI features that real users depended on, with the production failure modes that come with that).
Hands-on LLM API experience with at least one of Anthropic, OpenAI, or AWS Bedrock.
Agent / tool-use experience with Strands Agents SDK, LangChain, or the native tool-use APIs of major providers.
Evaluation methodology - designing eval sets, offline vs online evaluation, knowing what's measurable and what isn't.
Prompt engineering and its limits - you know when prompting is the wrong answer.
Production engineering fundamentals - structured logging, observability, error handling, retries, idempotency, cost and latency awareness.
Cloud experience, AWS strongly preferred (Bedrock, S3, IAM, Lambda); transferable cloud skills considered.
Modern engineering hygiene - Git, code review discipline, CI/CD
Intellectual honesty, being comfortable saying "I don't know" or "we tried this and it didn't work"; refuses to bluff.
Our Benefits:
We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process.
🌴 Generous Paid Time Off
🍼 Extended Parental Leave
❤️🩹 Robust Health Coverage
💡 Accelerated Learning Paths
🧘♂️Team Wellness Initiatives
📆 Company-wide Events
🌎 Employee Resource Groups
⭐️ Recognition awards
EcoOnline is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner.
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